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Everytime I update the theme translations disapear
- This topic has 19 replies, 2 voices, and was last updated 4 years, 10 months ago by Elise Noromit.
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AuthorPosts
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December 5, 2019 at 8:36 am #161225
CuriousParticipantHello,
Everytime I update the theme, the translations made with loco translate. Isn’t there a solution on this?
Kind regards
December 5, 2019 at 10:27 am #161243
Elise NoromitMemberHello,
Please restore the site from the backup.
Save the Loco translation here: in wp-content/languages/themes/woodmart-pt_PT.po folder.
Then update again. Nothing would be lost.
Best Regards
December 5, 2019 at 10:39 am #161246
CuriousParticipantHello,
It is just very time consuming to do that everytime. 🙂
It could be really nice to not having the file deleted everytime I update the site.
Kind regards
December 5, 2019 at 11:22 am #161260
Elise NoromitMemberHello,
You need to do once and the translation would never be lost after each update.
Best Regards
December 6, 2019 at 9:50 am #161497
CuriousParticipantHello,
The folder woodmart-pt_PT.po is not under that path you give me enerytime.
The folder I put in is in this path: /customers/8/3/7/geoit.dk/httpd.www/wp-content/themes/woodmart/languages
This works, but enerytime I update the theme the translations made with loco translate disapears.
I have attached screendumps for you.Kind regards
P.S. Thank you for always helping me. I really appreciate all your work and we really like the theme! 🙂
Attachments:
You must be logged in to view attached files.December 6, 2019 at 12:47 pm #161548
Elise NoromitMemberHello,
You should choose this location when you create a translation http://prntscr.com/q740lc
Make sure you do the same.
Best Regards
December 6, 2019 at 1:10 pm #161568
CuriousParticipantHello,
I have created it through that but when I restore it, I restore it with sftp, in that folder I sent you link for.
Kind regards
December 6, 2019 at 1:58 pm #161584
Elise NoromitMemberHello,
Just copy and paste int the proper folders via FTP.
Best Regards
January 24, 2020 at 10:02 am #169579
CuriousParticipantI have set it up for system, but I can’t find the folder in the location you are saying.
Attachments:
You must be logged in to view attached files.January 24, 2020 at 4:26 pm #169667
Elise NoromitMemberJanuary 30, 2020 at 12:04 pm #170592
CuriousParticipantHello,
I have changed it again, but it is still not in the folder.
Kind regards
January 30, 2020 at 1:12 pm #170604
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
January 31, 2020 at 8:18 am #170745
CuriousParticipantHello,
Here you go.
January 31, 2020 at 9:48 am #170758
Elise NoromitMemberHello,
Please check the credentials I cannot log in -Unknown username. Please check again or try with your email address.
Best Regards
January 31, 2020 at 10:34 am #170767
CuriousParticipantOh sorry I added “User” to the name byt mistake. I am sending you the right one here.
January 31, 2020 at 10:52 am #170773
Elise NoromitMemberHello,
Please make the backup of the site and try to follow the screen https://gyazo.com/2c098004f9d8817e8fb02d0be23ca958
Best Regards
January 31, 2020 at 11:38 am #170779
CuriousParticipantHello,
It is still not there: wp-content/languages/themes/woodmart-pt_PT.po folder
Are you sure this is right?January 31, 2020 at 1:04 pm #170790
Elise NoromitMemberHello,
We have checked, now the translations are configured properly. It would not reset after the update.
Best Regards
January 31, 2020 at 1:10 pm #170791
CuriousParticipantThank you so much!
Have a great weekend!
January 31, 2020 at 1:37 pm #170796
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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