Lazyload problem on product tabs
-
Hi!
Lazyload is not loading images when I switch to product tab. Screenshot attached.
Images load only after scroll action.
Any solutions?
Regards,
Arturs
Attachments:
You must be
logged in to view attached files.
Hello,
Try to use the single image element instead of the gallery. There is JS conflict between the gallery and the tabs, you can see images in other tabs are uploaded correctly.
Best Regards
Hi!
In tab “Par ražotāju” there is also image gallery which loads fine. Only difference was gallery’s Column option “Enable sticky column” – with YES images didn’t load. I turned it OFF and all was ok. Must be a bug.
Regards,
Arturs
Hello,
If Lazy loading influences the functionality it spoils all the galleries. If one gallery works and others do not, check the settings of both and configure the in the same effective way.
Best Regards
I already did that and told you the difference so that you could fix it.
Hello,
I have checked a few products on your site, including the product you provided URL for and I see they work now: https://gyazo.com/172bb0fdab4ba32c5af0aeb2ff1f1760
Please clarify the problem if any.
Best Regards
Yes, they work now, because I disabled gallery’s Column option “Enable sticky column”. If it is enabled, then images doesnt load.
Now that you know about this bug, you have an opportunity to fix it. Best of luck!
Regards,
Arturs
Hello,
I have provided the information to our development department. If it is a bug, it would be fixed in the nearest update.
Best Regards
Awesome! Thanks!
Regards,
Arturs
You are welcome! If you have any questions please feel free to contact us.
Best Regards
The topic ‘Lazyload problem on product tabs’ is closed to new replies.
.
