Lazyload problem on product tabs

Hi!

Lazyload is not loading images when I switch to product tab. Screenshot attached.

Images load only after scroll action.

Any solutions?

Regards,
Arturs

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Hello,

Try to use the single image element instead of the gallery. There is JS conflict between the gallery and the tabs, you can see images in other tabs are uploaded correctly.

Best Regards

Hi!

In tab “Par ražotāju” there is also image gallery which loads fine. Only difference was gallery’s Column option “Enable sticky column” – with YES images didn’t load. I turned it OFF and all was ok. Must be a bug.

Regards,
Arturs

Hello,

If Lazy loading influences the functionality it spoils all the galleries. If one gallery works and others do not, check the settings of both and configure the in the same effective way.

Best Regards

I already did that and told you the difference so that you could fix it.

Hello,

I have checked a few products on your site, including the product you provided URL for and I see they work now: https://gyazo.com/172bb0fdab4ba32c5af0aeb2ff1f1760

Please clarify the problem if any.

Best Regards

Yes, they work now, because I disabled gallery’s Column option “Enable sticky column”. If it is enabled, then images doesnt load.

Now that you know about this bug, you have an opportunity to fix it. Best of luck!

Regards,
Arturs

Hello,

I have provided the information to our development department. If it is a bug, it would be fixed in the nearest update.

Best Regards

Awesome! Thanks!

Regards,
Arturs

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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