Instagram API/Integration

This topic has 5 replies, 2 voices, and was last updated 4 years, 9 months ago by Elise Noromit.

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February 1, 2020 at 5:38 pm #171012

mauricio81
Participant

I’ve been trying to connect my IG account with my website with Basel Child theme. I went to theme settings>general but I don’t have the button for Instagram API.

February 2, 2020 at 8:12 am #171052

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please read and follow the instructions provided here: https://xtemos.com/docs/basel/faq-guides-2/setup-instagram-api/

Recently Instagram has changed the procedure. With Instagram Graph API method you will need to set up and configure your Instagram business account and connect it to Facebook page

Best Regards

February 3, 2020 at 1:05 am #171116

mauricio81
Participant

My IG account is already a business account and it’s connected to its own Facebook page. Once I go the the theme settings>general I don’t have an Instagram API button to set it up.

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February 3, 2020 at 5:46 am #171132

Elise Noromit
Member

Hello,

Please make the full backup of your site and update the theme to get the option https://xtemos.com/docs/basel/update-theme/

Best Regards

February 3, 2020 at 9:25 pm #171307

mauricio81
Participant

It says my theme is up to date. It’s the basel Child 4.0.1

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February 4, 2020 at 7:32 am #171361

Elise Noromit
Member

Hello,

The recent version is 5.1.0 Please update your theme. Please follow the instructions: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

Best Regards
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