many issues relating basel theme

Hello,

We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.

1. It is natural that all resources are loaded with a small delay and some images may appear a bit later. But it doesn’t depend on the theme. It may be caused by a lot of other resources loaded on the page or because of slow internet connection. Try to optimize your website performance using some kind of caching and minification plugins.

2. Yes, because footer is not stuck to the bottom part of the window browser. You can check how it works with any other theme as well.

3. We tried to log in to your admin panel but we can’t do this with the data provided. That is why we can’t check your website because of maintenance mode enabled.

4. Need to see it on your website.

5. Do you mean that you want to show mobile navigation with a hamburger button for all screen sizes?

6. We will take this feature request into consideration for our future updates. For now, you can edit my account template in the file wp-content/plugins/woocommerce/templates/myaccount/dashboard.php.

Kind Regards
Xtemos

2. We tested Flatsome theme with these conditions and the footer is not stuck as well https://gyazo.com/4b83bd88601c9639fbf3141a4dfe21c1
Could you please send some examples in case we understand you wrong?

3. It seems that it is not related to our theme since AJAX requests are not translated on your website at all. Anyway, we will check this problem on our side and get back to you soon.

4. We don’t see the issue on the page you sent us in the previous message.

5. Try to add the following code snippet to the Custom CSS in Theme Settings

.mobile-nav,
.right-column .mobile-nav-icon {
	display: inline-block!important;
}

.main-nav {
	display: none!important;
}

Regards

Hi,

Did you change the admin access? We can’t login now.
We have checked quick view translation on our development website and it works fine. So we need to investigate what is wrong on your side.

Regards

Hello,

1. This issue seems to be caused by WPML plugin since it doesn’t load translations for AJAX requests. Are you able to contact plugin’s support and ask this question? Back to us if it should be fixed from our side.

2. Add the following code snippet to the Custom CSS for desktop devices only

.filters-inner-area .filter-widget {
    width:20%;
}
.filters-inner-area>div:nth-of-type(5n+1) {
    clear: both;
}
.filters-inner-area>div:nth-of-type(4n+1) {
    clear: none;
}

3. As we can see, there is no integration guide with Basel theme in plugin’s documentation. This instruction is related to some other theme, but not ours. You can try to contact plugin’s developers also for the instruction for our theme integration too. Write us if you will need help implementing their fix in our theme.

Regards

OK, but previously you said that you use WPML for string translation. Don’t you use it now?

OK, we have found the solution to your problem. By default, all WordPress AJAX actions go through the admin files (admin-ajax.php). And so, if you have English backend you will get all texts on loaded with AJAX in English. We have changed the language for your admin user and it works correctly now. You can change it back since it will work correctly for all other users except admin 🙂

Regards