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variable product

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  • March 25, 2020 at 10:30 am #182192

    micol
    Participant

    in my variable product don’t showing the title of attribute

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    March 25, 2020 at 2:16 pm #182278

    Elise Noromit
    Member

    Hello,

    You are trying to add custom attributes. You need to create and add global attribute in Dashboard > Products > Attribute. https://docs.woocommerce.com/document/managing-product-taxonomies/ and https://docs.woocommerce.com/document/variable-product/

    Here is the instruction on how to configure swatches for variable products https://xtemos.com/docs/basel/attribute-swatches/

    Best Regards

    March 25, 2020 at 6:06 pm #182322

    micol
    Participant

    hi, thank you !
    I followed your instructions
    but i have the problema again.

    March 25, 2020 at 8:58 pm #182336

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check how it works on Storefront to find out if our theme causes the problem.

    Best Regards

    March 26, 2020 at 8:03 am #182405

    micol
    Participant

    hi, yes with store front it’s ok

    March 26, 2020 at 8:58 am #182413

    Elise Noromit
    Member

    Hello,

    Please provide two screens on how it looks like in the Storefront and in our theme.

    Best Regards

    March 26, 2020 at 9:07 am #182419

    micol
    Participant

    hi,

    March 26, 2020 at 9:08 am #182420

    micol
    Participant

    hi

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    March 26, 2020 at 12:06 pm #182476

    Elise Noromit
    Member

    Hello,

    You need to change the product page design. Please try the Default.

    Best Regards

    March 26, 2020 at 12:20 pm #182483

    micol
    Participant

    the prodduct page design now is default..
    i try also with others…
    but i have this problem again

    https://www.legu.it/negozio/non-categorizzato/mix-4-legu/
    this is the url with the issue
    can you check please ?

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    March 26, 2020 at 1:22 pm #182500

    micol
    Participant

    can you help me?

    March 26, 2020 at 1:24 pm #182503

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue on the default or compact design.

    Best Regards

    March 26, 2020 at 1:38 pm #182505

    micol
    Participant

    whit alla plugin active and store front i don’t have any problem.
    now.. i have deactivated all plugin .. but i have the problem again

    what can I do?

    March 26, 2020 at 1:49 pm #182507

    micol
    Participant

    also in product page category …..
    i send you the admin access … please check it

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    March 26, 2020 at 4:25 pm #182571

    Elise Noromit
    Member

    Hello,

    I have been confused and cannot figure out your problem. In the beginning, you show me custom attributes screen, next screen is a product page with attributes without labels (I though you mean this problem https://prnt.sc/rnamc9 ) . Now you show me the product grid with attribute labels. https://prnt.sc/rnamuh

    Remove the style https://prnt.sc/rnaovq to show the labels https://gyazo.com/d51fe74833fb5fbe42991adacf3c8457

    If you want to remove these labels https://prnt.sc/rnamuh navigate to Products > Attributes > enter the attribute and disable “Show attribute label on products”

    Best Regards

    March 26, 2020 at 8:50 pm #182607

    micol
    Participant

    ok thank you so much for your support

    March 26, 2020 at 9:12 pm #182610

    Elise Noromit
    Member

    Hello,

    Have you solved the problem? If you have not, please provide more details about the problem.

    Best Regards

    March 27, 2020 at 7:54 am #182677

    micol
    Participant

    yes now my problem is resolved thank you

    March 27, 2020 at 9:52 am #182717

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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