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Image Aspect Ratio Woocommerce

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  • March 30, 2020 at 3:35 pm #183411

    adammunday
    Participant

    We recently increased the thumbnail image width from 300px to 600px to reduce blurriness on retina displays.

    Most of our product images are 800px x 1000px but some older images are not the same. Hence we need to use a hard crop.

    Once we made the change in customize-woocomerce-productimages, the images are not the same heights.

    See attached images of our staging site and Live site

    Are you able to help? This has always worked perfectly with your theme until we made this change

    March 30, 2020 at 8:15 pm #183443

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area I will check your settings.

    Best Regards

    March 31, 2020 at 6:17 am #183487

    adammunday
    Participant

    Attached admin details

    March 31, 2020 at 6:29 am #183489

    adammunday
    Participant

    adding screenshots again as i dont think they uploaded last time

    Attachments:
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    March 31, 2020 at 9:01 am #183529

    Elise Noromit
    Member

    Hello,

    Please upload a bigger image for this category https://prnt.sc/rq0722 try 600×850

    Best Regards

    March 31, 2020 at 9:14 am #183532

    adammunday
    Participant

    Thank you for your response.

    I’m not sure why this issue has happened?

    This has worked fine for a long time and now we only changed the thumbnail width and the issue occurred.

    Why is the 12:17 aspect ratio / hard crop not working?

    March 31, 2020 at 10:02 am #183543

    Elise Noromit
    Member

    Hello,

    Cropping would work with bigger images. If you have any questions please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)