Home › Forums › WoodMart support forum › Image Aspect Ratio Woocommerce Image Aspect Ratio Woocommerce This topic has 6 replies, 2 voices, and was last updated 4 years ago by Elise Noromit. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts March 30, 2020 at 3:35 pm #183411 adammundayParticipant We recently increased the thumbnail image width from 300px to 600px to reduce blurriness on retina displays. Most of our product images are 800px x 1000px but some older images are not the same. Hence we need to use a hard crop. Once we made the change in customize-woocomerce-productimages, the images are not the same heights. See attached images of our staging site and Live site Are you able to help? This has always worked perfectly with your theme until we made this change March 30, 2020 at 8:15 pm #183443 Elise NoromitMember Hello, Please provide the site admin access to the private area I will check your settings. Best Regards March 31, 2020 at 6:17 am #183487 adammundayParticipant Attached admin details March 31, 2020 at 6:29 am #183489 adammundayParticipant adding screenshots again as i dont think they uploaded last time Attachments:You must be logged in to view attached files. March 31, 2020 at 9:01 am #183529 Elise NoromitMember Hello, Please upload a bigger image for this category https://prnt.sc/rq0722 try 600×850 Best Regards March 31, 2020 at 9:14 am #183532 adammundayParticipant Thank you for your response. I’m not sure why this issue has happened? This has worked fine for a long time and now we only changed the thumbnail width and the issue occurred. Why is the 12:17 aspect ratio / hard crop not working? March 31, 2020 at 10:02 am #183543 Elise NoromitMember Hello, Cropping would work with bigger images. If you have any questions please feel free to contact us. Best Regards Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to create new topics. Login / Register
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