Fake link on information box
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Dear support,
your “information box” https://i.imgur.com/1TNz0Ar.png seems to create a link, even if it’s not set https://i.imgur.com/7qp5ZTG.png . In fact, when i put the mouse on top of it seems there is a link, but actually there isn’t https://i.imgur.com/aoJGHMT.png
In the private content you see the live page.
Could you please tell me how to “delete” that “fake link”?
Passing the mouse on top of it, no “hand” should be shown, but just the mouse icon.
Thanks
Hello,
I saw the screenshots you attached and visited the URL you provided. And there is no fake link on the information box. If it has been a fake link, then it should take towards the link.
Video for Clarification: https://jmp.sh/ZHmspx3
Please clear cache and check back.
Best Regards.
Hello,
thanks for replying.
Maybe I’ve expressed myself bad.
What I wanted to say is that, as you noticed too, when the mouse goes on top of the information box appears the “hand”, I want to disable it since the “hand” is enabled only if there is a link.
Thanks for the support.
Kind Regards
Hello,
Please provide admin panel login details of the website to check it myself and help you out accordingly.
Best Regards.
Hello,
if you don’t mind I kindly ask you to see your page https://woodmart.xtemos.com/infobox/ and tell me how to fix it.
As you can see, the first 4 blocks has the same “issue”.
Thanks
Hello,
I have visited the URL you attached.
This is not an issue by any means. That is exactly how the information box is displayed. You can see the demo page. You cannot change its cursor behavior. It is designed in such a way. It requires customization and this is beyond our limitations and support policy.
Best Regards.
.
