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Fake link on information box

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #183505

    cristinab
    Participant

    Dear support,

    your “information box” https://i.imgur.com/1TNz0Ar.png seems to create a link, even if it’s not set https://i.imgur.com/7qp5ZTG.png . In fact, when i put the mouse on top of it seems there is a link, but actually there isn’t https://i.imgur.com/aoJGHMT.png

    In the private content you see the live page.

    Could you please tell me how to “delete” that “fake link”?
    Passing the mouse on top of it, no “hand” should be shown, but just the mouse icon.

    Thanks

    #183515

    Hello,

    I saw the screenshots you attached and visited the URL you provided. And there is no fake link on the information box. If it has been a fake link, then it should take towards the link.

    Video for Clarification: https://jmp.sh/ZHmspx3

    Please clear cache and check back.

    Best Regards.

    #183517

    cristinab
    Participant

    Hello,

    thanks for replying.
    Maybe I’ve expressed myself bad.

    What I wanted to say is that, as you noticed too, when the mouse goes on top of the information box appears the “hand”, I want to disable it since the “hand” is enabled only if there is a link.

    Thanks for the support.
    Kind Regards

    #183549

    Hello,

    Please provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #183573

    cristinab
    Participant

    Hello,

    if you don’t mind I kindly ask you to see your page https://woodmart.xtemos.com/infobox/ and tell me how to fix it.

    As you can see, the first 4 blocks has the same “issue”.

    Thanks

    #183610

    Hello,

    I have visited the URL you attached.

    This is not an issue by any means. That is exactly how the information box is displayed. You can see the demo page. You cannot change its cursor behavior. It is designed in such a way. It requires customization and this is beyond our limitations and support policy.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)