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BUG: Open Categories Menu should push Sidebar down instead of blocking it

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  • August 30, 2017 at 11:30 pm #18521

    pagenet
    Participant

    On pages with “Open Categories Menu” Selected ON … The Sidebar underneath needs to be pushed down so that nothing is hidden or covered up behind the Open Categories Menu that cannot be closed.

    Graphic explanation of the problem:
    https://screencast.com/t/KtXRfaVrBf1V

    Here is an example from another theme where this is properly done:
    https://screencast.com/t/7nzXVOxgU

    August 31, 2017 at 6:14 am #18525

    Artem Temos
    Keymaster

    Hello,

    Please, provide links to your website and to the site with the example so we can analyze both variants.

    Regards

    August 31, 2017 at 7:17 am #18531

    pagenet
    Participant

    sure … check private content for my url

    and you can compare to:
    http://demos.templatemela.com/woo/WCM02/WCM020044/WP1/shop/

    or a product page:
    http://demos.templatemela.com/woo/WCM02/WCM020044/WP1/product/cras-eget-augue/

    you will notice that in either of these pages, that if you open or close the dropdown category menu .. it will move/displace the sidebar below it appropriately instead of block its view.

    August 31, 2017 at 7:24 am #18533

    Artem Temos
    Keymaster

    The example you send has this menu added to the sidebar and it will not work on pages without sidebar like this
    https://gyazo.com/861ff24001cb3afaf5f8c503666218bb

    or with page heading block like this https://gyazo.com/956dd86332de6bf8a5cbba006aade4e0

    Here is a solution we can propose you:

    1. Disable option to always show this categories dropdown on the shop and single product page.

    2. Add Vertical mega menu widget to your shop and product pages sidebar in Appearance -> Widgets and then it will be always opened.

    And you will be able to keep your header menu opened on the home page only.

    Kind Regards

    August 31, 2017 at 7:29 am #18535

    pagenet
    Participant

    Yeah, thats not going to work too well for our purpose .. the design was supposed to flow with the top menu. Plus we were going to have the sidebar on the homepage too, which would have the same problem.

    August 31, 2017 at 7:31 am #18536

    Artem Temos
    Keymaster

    We understand but our header categories menu is not connected with sidebar and work absolutely in a different way. You can see it on our demo website as well.

    August 31, 2017 at 7:36 am #18539

    pagenet
    Participant

    Understood, but I asked if you have this option in themeforest comments and you said yes, but you did not say it blocked over other content. I think you have a great theme, with just a few hiccups. Otherwise its the most feature-complete theme we’ve seen.

    Still ..If you cannot fix, may I request refund?

    August 31, 2017 at 7:37 am #18541

    Artem Temos
    Keymaster

    Yes, we can accept your refund if it doesn’t fit your needs.

    August 31, 2017 at 7:40 am #18542

    pagenet
    Participant

    Okay .. FYI, we are not refund-junkies.

    so, let me tinker around to see if I can come up with a suitable workaround with my partner (we do love the theme) … and then, if not, then and only then will we ask for a refund. Thank you for understanding.

    August 31, 2017 at 7:41 am #18544

    Artem Temos
    Keymaster

    Of course, we appreciate your decision. Feel free to contact us if you will have any additional questions.

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