Size guides disappeared

This topic has 9 replies, 3 voices, and was last updated 5 years, 7 months ago by Artem Temos.

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April 16, 2020 at 11:22 am #187479

kristofferPOLY
Participant

Hi!
I the latest update to version: 4.6.0 the size guides disappeared from our product pages and can’t be choosen again as element. Is this a bug or something that changed?

April 16, 2020 at 12:21 pm #187503

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

April 16, 2020 at 12:25 pm #187505

kristofferPOLY
Participant

Since it´s an up and running webshop I cant disable all the plugins, but sure you can get access.

April 16, 2020 at 1:08 pm #187522

Artem Temos
Keymaster

We just tested this on your website and it works correctly. Could you please specify how to reproduce the problem? Send us a link to the product where you can’t specify the size guide.

April 17, 2020 at 8:16 am #187711

kristofferPOLY
Participant

Hi, the size guide only disappeared as shortcode, so you cant insert it in the page builder on, for example, a product page.
Thanks for your help.

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April 17, 2020 at 9:09 am #187739

Artem Temos
Keymaster

It seems to be a bug in our latest release. Try to replace the file wp-content\plugins\woodmart-core\inc\shortcodes.php with the following one https://drive.google.com/file/d/1LYlCYBZVbwNWByBtW7SrCCJ0XQIWgrji/view

Sorry for the inconvenience.

April 17, 2020 at 1:02 pm #187864

kristofferPOLY
Participant

Ok will do that, thanks!

April 17, 2020 at 1:37 pm #187880

Artem Temos
Keymaster

OK, contact us if you will have any problems. This issue will be fixed in our next theme update.

April 19, 2020 at 9:17 pm #188350

silentmedia
Participant

I same problem and I upgraded today.

Two days after you helped this customer.

This should be fixed on new downloads, or you should tell customers of this bug instead of just leaving our sites to fall over!

April 20, 2020 at 6:07 am #188400

Artem Temos
Keymaster

Hell @silentmedia,

Sorry for the inconvenience. This bug will be fixed soon. You can use our fix temporarily.

Kind Regards
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