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Size guides disappeared

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  • Author
    Posts
  • #187479

    kristofferPOLY
    Participant

    Hi!
    I the latest update to version: 4.6.0 the size guides disappeared from our product pages and can’t be choosen again as element. Is this a bug or something that changed?

    #187503

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #187505

    kristofferPOLY
    Participant

    Since it´s an up and running webshop I cant disable all the plugins, but sure you can get access.

    #187522

    Artem Temos
    Keymaster

    We just tested this on your website and it works correctly. Could you please specify how to reproduce the problem? Send us a link to the product where you can’t specify the size guide.

    #187711

    kristofferPOLY
    Participant

    Hi, the size guide only disappeared as shortcode, so you cant insert it in the page builder on, for example, a product page.
    Thanks for your help.

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    #187739

    Artem Temos
    Keymaster

    It seems to be a bug in our latest release. Try to replace the file wp-content\plugins\woodmart-core\inc\shortcodes.php with the following one https://drive.google.com/file/d/1LYlCYBZVbwNWByBtW7SrCCJ0XQIWgrji/view

    Sorry for the inconvenience.

    #187864

    kristofferPOLY
    Participant

    Ok will do that, thanks!

    #187880

    Artem Temos
    Keymaster

    OK, contact us if you will have any problems. This issue will be fixed in our next theme update.

    #188350

    silentmedia
    Participant

    I same problem and I upgraded today.

    Two days after you helped this customer.

    This should be fixed on new downloads, or you should tell customers of this bug instead of just leaving our sites to fall over!

    #188400

    Artem Temos
    Keymaster

    Hell @silentmedia,

    Sorry for the inconvenience. This bug will be fixed soon. You can use our fix temporarily.

    Kind Regards

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Viewing 10 posts - 1 through 10 (of 10 total)