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Why is the template removed from Themeforst?
- This topic has 27 replies, 6 voices, and was last updated 8 years, 9 months ago by
Artem Temos.
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AuthorPosts
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September 5, 2017 at 3:11 pm #18874
RichieParticipantHi,
The template has been deleted and I can not download it from themeforst again. What is going on here. Last week purchased incl. Supporthttps://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
September 5, 2017 at 5:53 pm #18896Hi,
Our them is temporarily not available, please contact us via contact form so we can send you the files directly.
Regards
September 5, 2017 at 6:30 pm #18902
zexpressParticipantAre you going to put it back?
September 5, 2017 at 6:53 pm #18903
manuelabarcaParticipantI need to send the files please
September 6, 2017 at 6:20 am #18927Contact us directly via contact form on ThemeForest, provide your purchase code and we will send you the theme
September 6, 2017 at 6:54 am #18933
RichieParticipantHi,
Okay, my purchase license and code: See private content
September 6, 2017 at 9:12 am #18940OK, we have sent you an email.
September 6, 2017 at 10:13 am #18951
RichieParticipantHi,
Thank you, but can I keep using the support?
Why was the template removed? can you answer this question? The template is so beautiful.September 6, 2017 at 1:08 pm #18959Hi,
Yes, you can keep using the support. It was removed by a mistake and we are trying to solve it asap.
September 8, 2017 at 4:32 pm #19067
CAKstoreParticipantI really hope that the theme will back and available for download. I just shock during login to my account and see this theme was…
Download not available
Item removed by either staff or the authorSeptember 9, 2017 at 9:22 am #19080Hi,
We are in the shock too. We hope to see the WoodMart available for download in the nearest future.
Regards
September 11, 2017 at 8:51 pm #19194
sitevarParticipantwhen you think that you will solve that and return the theme to the market.
and is threre a probability that invato will egnore any request from your side to readd the theme to the market.September 12, 2017 at 12:19 pm #19218Hi,
Sorry, but we don’t have additional information at the moment.
Regards
September 15, 2017 at 9:15 am #19459Hello,
Thank you for being interested in our theme.
We have good news for you, our WoodMart theme is just enabled and you can view it here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
Feel free to contact us if you will have any additional questions regarding our theme.
Kind Regards
XtemosSeptember 15, 2017 at 12:19 pm #19475
RichieParticipantHi,
Can you send me the latest version of Woodmart.
Thanks in advance.September 15, 2017 at 12:23 pm #19476Hi,
You can download the latest version in your account -> Downloads section on Themeforest.
Regards
September 15, 2017 at 12:27 pm #19477
RichieParticipantSee private comment
September 15, 2017 at 12:33 pm #19478Sorry, but your purchase code is not valid. Please, contact Themeforest to clarify why is it not validated from their side.
September 15, 2017 at 12:41 pm #19479
RichieParticipantHi,
Well great.
You have taken the template offline. Without informing paying customers. How do you think I felt at that time? I thought of scams first. But fortunately the template is online again. I will also report on the forum of Themeforest.September 15, 2017 at 12:43 pm #19480Hi,
The template was taken down by ThemeForest and we didn’t have any information either. So we can do nothing in this situation.
Regards
September 15, 2017 at 12:45 pm #19481
RichieParticipantHi,
I’m not happy with this situation. I’m going to look for another template. I do not dare to buy the template again. Can not you help me for 1 time?
September 15, 2017 at 12:47 pm #19483Hi,
Did you get a refund for your purchase? How should we help you for 1 time?
Regards
September 15, 2017 at 12:52 pm #19484
RichieParticipantHi,
You can help me by sending out the latest version of woodmart. I am testing and I see that there is a newer version. If not, then it’s a pity. Otherwise I will have to wait until monday and I will contact Themeforst.
September 15, 2017 at 12:55 pm #19485Sorry for the misunderstanding, but could you please answer our question to clarify the situation. did you request a refund for the theme? Or you didn’t and simply can’t download it from your account?
September 15, 2017 at 12:59 pm #19486
RichieParticipantHi,
I can not login to my account at themeforest now. I’m not at the office.
September 15, 2017 at 1:00 pm #19487OK, so please, be so kind, contact us when you will be able to log in to your account and see what is wrong.
September 16, 2017 at 1:52 pm #19558
sitevarParticipantGreat news to know that Woodmart have been listed again in the market.
awesome theme and support team .
wish you all the best in sales.
regards.September 16, 2017 at 1:55 pm #19561Thank you very much!
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