Why is the template removed from Themeforst?

Hi,
The template has been deleted and I can not download it from themeforst again. What is going on here. Last week purchased incl. Support

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492

Hi,

Our them is temporarily not available, please contact us via contact form so we can send you the files directly.

Regards

Are you going to put it back?

I need to send the files please

Contact us directly via contact form on ThemeForest, provide your purchase code and we will send you the theme

Hi,

Okay, my purchase license and code: See private content

OK, we have sent you an email.

Hi,

Thank you, but can I keep using the support?
Why was the template removed? can you answer this question? The template is so beautiful.

Hi,

Yes, you can keep using the support. It was removed by a mistake and we are trying to solve it asap.

I really hope that the theme will back and available for download. I just shock during login to my account and see this theme was…

Download not available
Item removed by either staff or the author

Hi,

We are in the shock too. We hope to see the WoodMart available for download in the nearest future.

Regards

when you think that you will solve that and return the theme to the market.
and is threre a probability that invato will egnore any request from your side to readd the theme to the market.

Hi,

Sorry, but we don’t have additional information at the moment.

Regards

Hello,

Thank you for being interested in our theme.

We have good news for you, our WoodMart theme is just enabled and you can view it here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492

Feel free to contact us if you will have any additional questions regarding our theme.

Kind Regards
Xtemos

Hi,

Can you send me the latest version of Woodmart.
Thanks in advance.

Hi,

You can download the latest version in your account -> Downloads section on Themeforest.

Regards

See private comment

Sorry, but your purchase code is not valid. Please, contact Themeforest to clarify why is it not validated from their side.

Hi,

Well great.
You have taken the template offline. Without informing paying customers. How do you think I felt at that time? I thought of scams first. But fortunately the template is online again. I will also report on the forum of Themeforest.

Hi,

The template was taken down by ThemeForest and we didn’t have any information either. So we can do nothing in this situation.

Regards

Hi,

I’m not happy with this situation. I’m going to look for another template. I do not dare to buy the template again. Can not you help me for 1 time?

Hi,

Did you get a refund for your purchase? How should we help you for 1 time?

Regards

Hi,

You can help me by sending out the latest version of woodmart. I am testing and I see that there is a newer version. If not, then it’s a pity. Otherwise I will have to wait until monday and I will contact Themeforst.

Sorry for the misunderstanding, but could you please answer our question to clarify the situation. did you request a refund for the theme? Or you didn’t and simply can’t download it from your account?

Hi,

I can not login to my account at themeforest now. I’m not at the office.

OK, so please, be so kind, contact us when you will be able to log in to your account and see what is wrong.

Great news to know that Woodmart have been listed again in the market.
awesome theme and support team .
wish you all the best in sales.
regards.

Thank you very much!

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