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Not able to Automatically update theme
- This topic has 7 replies, 3 voices, and was last updated 4 years, 5 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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April 22, 2020 at 8:46 am #189094
lalitjain522ParticipantHi Team,
I’m not able to update my theme and getting this error “Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. Can you please help me to fix it.
Please refer the attached snapshot.
Regards,
LalitAttachments:
You must be logged in to view attached files.April 22, 2020 at 11:41 am #189145
Aizaz Imtiaz AwanKeymasterHello,
First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family
:-)
.I saw the screenshot you attached.
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and we shall do it for your via FTP.
Best Regards.
June 3, 2020 at 1:33 am #200118
Ibrahim SalamaParticipantHello
I have a heart problem when I update the template, I have a lot of problemsAttachments:
You must be logged in to view attached files.June 3, 2020 at 7:15 am #200164
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached and visited your website and the icons are displayed absolutely fine on my end.
Screenshot for Clarification: https://ibb.co/Ks9QJYK
Best Regards.
June 3, 2020 at 9:12 am #200198
Ibrahim SalamaParticipantYes when I changed the look of the template
Now I have a problem with the amendment to the headAttachments:
You must be logged in to view attached files.June 3, 2020 at 10:58 am #200251
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached.
Please deactivate all the third party plugins, activate parent theme. Then clear cache and check back.
If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.
Best Regards.
June 3, 2020 at 12:39 pm #200304
Ibrahim SalamaParticipantThe problem was not solved
I will send the informationJune 3, 2020 at 1:06 pm #200310
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and the header builder is working absolutely fine on my end. Please clear cache and check back.
Screenshot for Clarification: https://ibb.co/sJFmqQR
Best Regards.
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