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Category banner is not showing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 22, 2020 at 7:38 pm #189253

    Galzzaa
    Participant

    Hello team,

    Where is the option to show the category banner?

    I have added a banner to my category here: https://prnt.sc/s47gt0

    But it is not showing in category page: https://prnt.sc/s47ha8

    Please tell me how to fix this.

    Thanks!

    April 23, 2020 at 6:42 am #189326

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached and visited the URL you provided. It seems that you have disabled the page title for the shop page that’s why the image for category heading is not displayed.

    Please make sure that you enabled the shop page title from Theme Settings >> Shop >> Sidebar & Page Title.

    Screenshot for Clarification: https://imgur.com/kZKmORD

    This will fix the issue.

    Best Regards.

    April 23, 2020 at 7:23 am #189336

    Galzzaa
    Participant

    Hello and thanks for your reply 🙂

    I checked the shop page title setting from Theme setting, and it seems like it was already enabled,

    Look here: https://prnt.sc/s4gs7s

    Thanks!

    April 23, 2020 at 7:59 am #189346

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. Please provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    April 23, 2020 at 8:00 am #189348

    Galzzaa
    Participant

    I have attached the login details so you can check yourself.

    Thanks!

    April 23, 2020 at 8:49 am #189363

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and it seems that there is no shop page on your website that’s why the categories banner is not working for the categories. Actually the shop and categories pages are controlled by WooCommerce and our theme doesn’t influence this.

    It seems that you have set both the front page and the shop page the same as why it’s behaving like that. Please make separate page for the shop page and then check back this will fix the issue. Because the pages used as the front page cannot display the titles this is default WordPress functionality.

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)