Category banner is not showing

Hello team,

Where is the option to show the category banner?

I have added a banner to my category here: https://prnt.sc/s47gt0

But it is not showing in category page: https://prnt.sc/s47ha8

Please tell me how to fix this.

Thanks!

Hello,

I saw the screenshot you attached and visited the URL you provided. It seems that you have disabled the page title for the shop page that’s why the image for category heading is not displayed.

Please make sure that you enabled the shop page title from Theme Settings >> Shop >> Sidebar & Page Title.

Screenshot for Clarification: https://imgur.com/kZKmORD

This will fix the issue.

Best Regards.

Hello and thanks for your reply 🙂

I checked the shop page title setting from Theme setting, and it seems like it was already enabled,

Look here: https://prnt.sc/s4gs7s

Thanks!

Hello,

I saw the screenshot you attached. Please provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

I have attached the login details so you can check yourself.

Thanks!

Hello,

I have logged into your website and it seems that there is no shop page on your website that’s why the categories banner is not working for the categories. Actually the shop and categories pages are controlled by WooCommerce and our theme doesn’t influence this.

It seems that you have set both the front page and the shop page the same as why it’s behaving like that. Please make separate page for the shop page and then check back this will fix the issue. Because the pages used as the front page cannot display the titles this is default WordPress functionality.

Best Regards.

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