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Full height sidebar on product page disables product description tabs

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 28, 2020 at 2:27 pm #190630

    Melinda
    Participant

    Hi there,

    I would like to ask your help regarding sidebar on a product page. If I set the sidebar full height, the product tabs stop working. Could you have a look please?

    Regards,
    Melinda

    April 28, 2020 at 9:31 pm #190702

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    April 29, 2020 at 8:37 pm #191014

    Melinda
    Participant

    Hello Elise,

    I did what you suggested and found out that if Woodmart Core plugin is deactivated then product tabs are working fine.

    Regards,
    Melinda

    April 30, 2020 at 9:55 am #191171

    Elise Noromit
    Member

    Hello,

    Please provide the admin rights for the user so tha I could check all.

    Best Regards

    April 30, 2020 at 12:31 pm #191250

    Melinda
    Participant

    I’ve fixed it please check again. Thank you.

    May 1, 2020 at 6:15 am #191415

    Melinda
    Participant

    Hello Elise,

    Did you have a chance to check, are the right okay?

    Regards,
    Melinda

    May 1, 2020 at 7:41 am #191453

    Melinda
    Participant

    I also found out that if the product tabs and the end of the sidebar is at the same place, then the tabs are working (even if all the plugins are turned on).
    You can check it on this page: https://www.zoldseget.hu/termek/cekla/
    Thank you.

    May 1, 2020 at 11:27 am #191499

    Elise Noromit
    Member

    Hello,

    You have set full-width for the row in the sidebar, disable it https://prnt.sc/s95ltu

    Best Regards

    May 2, 2020 at 6:09 am #191663

    Melinda
    Participant

    Yes it worked, thank you.

    May 2, 2020 at 5:55 pm #191783

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)

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