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Full height sidebar on product page disables product description tabs

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #190630

    Melinda
    Participant

    Hi there,

    I would like to ask your help regarding sidebar on a product page. If I set the sidebar full height, the product tabs stop working. Could you have a look please?

    Regards,
    Melinda

    #190702

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #191014

    Melinda
    Participant

    Hello Elise,

    I did what you suggested and found out that if Woodmart Core plugin is deactivated then product tabs are working fine.

    Regards,
    Melinda

    #191171

    Hello,

    Please provide the admin rights for the user so tha I could check all.

    Best Regards

    #191250

    Melinda
    Participant

    I’ve fixed it please check again. Thank you.

    #191415

    Melinda
    Participant

    Hello Elise,

    Did you have a chance to check, are the right okay?

    Regards,
    Melinda

    #191453

    Melinda
    Participant

    I also found out that if the product tabs and the end of the sidebar is at the same place, then the tabs are working (even if all the plugins are turned on).
    You can check it on this page: https://www.zoldseget.hu/termek/cekla/
    Thank you.

    #191499

    Hello,

    You have set full-width for the row in the sidebar, disable it https://prnt.sc/s95ltu

    Best Regards

    #191663

    Melinda
    Participant

    Yes it worked, thank you.

    #191783

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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