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Filters not working after search performed in header

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  • #190810

    nominal99
    Participant

    Hi, great theme! We’ve noticed a bug that if we go to the /shop/ page without making a search and use the sidebar filters they work fine, however, if we perform a search in the header area first and then with the results in the shop page result grid use the filters they don’t work right, an example being, if we search for “comet” it brings up multiple items, we then try and narrow those down using the price range filter but it doesn’t remove items not in the price range.

    #190966

    Hello,

    Please make the full backup of your site and update the parent theme https://xtemos.com/docs/woodmart/update-theme-2/

    Check the issue, if it does not solve the issue, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    You can test how it works on our demo: insert sin into the search, then click the search icon to view the result, then filter by the red color.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)