Home › Forums › WoodMart support forum › promor banner picture issue

promor banner picture issue

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • May 2, 2020 at 5:20 pm #191771

    invocam
    Participant

    Hello,
    When I insert an image in the promo banner, the image fits directly the whole page width whatever its original size. Changing the image dimension from settings box has no effect. I have the latest version of theme and core.

    May 2, 2020 at 6:37 pm #191801

    Elise Noromit
    Member

    Hello,

    The image would fit directly the size of the Promo banner. You can decrease the size dividing the row into several columns and make the Poromo banner narrower.

    Best Regards

    May 2, 2020 at 7:13 pm #191813

    invocam
    Participant

    Ok, thank you, so it is normal that the Image size feature doesn’t work…

    May 3, 2020 at 9:10 am #191888

    Elise Noromit
    Member

    Hello,

    Please provide the page URL with the Promo banner I will check. Please provide the site admin access as well.

    As for the icons, enable “Always use” in the Theme Settings > Performance > CSS

    Regarding the products: check and disable the Masonry grid in the Theme Settings > Shop > Product Style.

    If it does not help, disable the plugins not related to the theme and check the issue.

    Best Regards

    May 3, 2020 at 11:35 am #191928

    invocam
    Participant

    Hello,
    Icons are working fine now.
    Products : masonry grid is not activated. I have many plugins installed, but none are likely to interfer with product style. Your help is welcome.

    Attachments:
    You must be logged in to view attached files.
    May 3, 2020 at 3:31 pm #191969

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, try to apply these suggestions: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    May 3, 2020 at 4:01 pm #191978

    invocam
    Participant

    I installed a demobanner on the bottom of homepage just for your tests.
    Please help with product layout issue on category pages :
    I xould like to show 5 products per line, but only 4 and 6 are working. Can you please check ?
    On attached image, how can I remove the section 1, and (2) the 3 points so that the whole short description shows on hover ?

    Attachments:
    You must be logged in to view attached files.
    May 4, 2020 at 8:59 am #192090

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area I will check the settings.

    Best Regards

    May 4, 2020 at 10:27 am #192129

    invocam
    Participant

    Hello,
    Already provided in previous message, in private content

    May 4, 2020 at 1:19 pm #192203

    Elise Noromit
    Member

    Hello,

    Image take 100% width of the banner.

    Banner width depends on width of the column: https://gyazo.com/7d5c8e82df0ebca8db1c49cca8c0b797 and https://gyazo.com/e6fc4edc788efdc06190ba9a887fdbab

    You see when I set columns of the equal size, the banners became also equal. The problem is the these two images are not proportional. Now you can put two equal images to check.

    Best Regards

    May 5, 2020 at 3:39 pm #192540

    invocam
    Participant

    Thanks for these video screens, very helpful.

    I would like to show 5 products per row, but only 4 and 6 are working. What I am doing wrong ?
    Thanks

    May 5, 2020 at 8:48 pm #192597

    Elise Noromit
    Member

    Hello,

    Have you tried this: https://gyazo.com/a232f79f5367f0ba4cd2163b8d4ec694

    Does not it work?

    Best Regards

    May 6, 2020 at 9:04 am #192687

    invocam
    Participant

    Hello,
    This feature doesn’t seem to be available on shop and category pages. We can only set the product row from Theme Settings menu.

    May 6, 2020 at 10:46 am #192725

    Elise Noromit
    Member

    Hello,

    You need to create an HTML block and this option is available in HTML, insert the banner and the HTML block. You will be able to set five columns in the HTML block.

    Then you insert HTML into a category https://xtemos.com/docs/woodmart/html-blocks-2/

    or You can set “Custom content” in the “Shop filters content-type” and then add widgets into the Theme Settings > Shop > http://prntscr.com/qpf21y

    Best Regards

    May 6, 2020 at 11:22 am #192738

    invocam
    Participant

    Hello,
    I’m not sure we understand each other.
    I’m talking about Theme Settings > Shop > product grid > Products columns

    May 6, 2020 at 12:26 pm #192763

    Elise Noromit
    Member

    Hello,

    This grid shows the products not the banners. We talked about banners, didn’t we?

    The shop grid has the options as they are and it cannot be changed. Right.

    Best Regards

    May 6, 2020 at 1:13 pm #192788

    invocam
    Participant

    It was ok with the banner, now the subject was about the product grid !

    The shop grid has the options as they are and it cannot be changed. Right.

    Yes, I totally agree on that point.
    The issue is : I would like to show 5 products per row, but only 4 and 6 are working. What I am doing wrong ?

    May 6, 2020 at 7:42 pm #192892

    Elise Noromit
    Member

    Hello,

    Please navigate to the Theme Settings > Shop > Product grid > set 5 in the Product columns, maker sure the number of products per page is equal or more than 5.

    Best Regards

    May 7, 2020 at 8:25 am #193017

    invocam
    Participant

    Ok, I quote again my questions :

    I’m not sure we understand each other.
    I’m talking about Theme Settings > Shop > product grid > Products columns
    The issue is : I would like to show 5 products per row, but only 4 and 6 are working. What I am doing wrong ?

    When you are replying

    Please navigate to the Theme Settings > Shop > Product grid > set 5 in the Product columns, maker sure the number of products per page is equal or more than 5.

    I hope it’s just you didn’t read my questions before answering.

    May 7, 2020 at 8:28 am #193020

    invocam
    Participant

    Finally I’d appreciate you found a solution.

    Thanks

    May 7, 2020 at 11:06 am #193074

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area. What theme version do yuu have?

    Before writing you the instruction I have checked this option on my testing site https://gyazo.com/008b0d03e8ceface7a83e5e5bd3ec6bc

    Best Regards

    May 7, 2020 at 11:37 am #193096

    invocam
    Participant

    It was also provided 2 times in previous posts of this subject. Again, please find it in private area.
    V4.6.0

    May 7, 2020 at 2:17 pm #193175

    Elise Noromit
    Member

    Hello,

    Please deactivate the plugins not related to the theme.

    Best Regards

  • Author
    Posts
Viewing 23 posts - 1 through 23 (of 23 total)