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Search is not working for products on my website

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 12, 2020 at 7:58 pm #203056

    jasobeam
    Participant

    As you can see on the attachment when I use the search functionality nothing is found even when I search for the product name

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    June 12, 2020 at 8:42 pm #203065

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area. In most cases, the reason may either the plugins conflict or theme customization.

    Best Regards

    June 13, 2020 at 9:34 pm #203232

    jasobeam
    Participant

    I followed all the steps, there is no additional plugin just yours… How do I activate searching on products because when I click on the search button is says “Start typing to see posts you are looking for.” I think It search only posts

    June 14, 2020 at 7:52 am #203291

    Elise Noromit
    Member

    Hello,

    Please enter the Header builder, find the Search element and configure it to find the products:

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Modify elements as per your needs: http://prntscr.com/iyd3h3

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)