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A lot of WPML issues and some other issues
- This topic has 25 replies, 2 voices, and was last updated 4 years, 7 months ago by
Artem Temos.
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AuthorPosts
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June 15, 2020 at 7:46 am #203489
beshojParticipantHi there,
I am using your theme since 2018. It was perfect in the begining. But sadly, I am facing now some issues. Here are they:1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).
2- Facebook icon in header is not working in other pages (2.png).
3- Product’s labels are not working well. It is white colored and I could not show them (3.png).
4- Mini cart is not getting translated. I am using WPML. And I did everything correctly (4.png).
5- Login/Register mini page is not getting translated (5.png).
6- Forget password page is not getting translated (6.png).
7- Login/Register page is not getting translated (7.png, 8.png).
9- Cart is not getting translated (9.png).
10- All the checkout fields (billing & shipping) and other details are not getting translated (10.png).
Please … HELP 🙁
Attachments:
You must be logged in to view attached files.June 15, 2020 at 7:47 am #203490June 15, 2020 at 9:34 am #203542
Artem TemosKeymasterHello,
Most of the parts listed by you are general WooCommerce functionality and don’t come with our theme. First of all, could you please test how it works with a default WordPress theme to see if it is our theme’s problem or WPML? If it doesn’t work with the default theme too, please, contact WPML plugin’s support first.
Kind Regards
June 15, 2020 at 9:44 am #203546
beshojParticipantHi there,
The same issues appeared in Twenty Seventeen theme. So, should I contact wpml?. Also, what about the other issues?June 15, 2020 at 9:47 am #203547
Artem TemosKeymasterYes, contact the WPML team first. Then, get back to us and we will continue on remaining issues that are directly related to our theme. But as we can see, most of them are from the WPML side.
June 15, 2020 at 10:27 am #203561
beshojParticipantOK ..
Also, I was using it on different domain & host. When I use the duplicator pro to move and changed the domain these issues came. Do you think that this caused the issues?. If yes do you have the solution?
June 15, 2020 at 11:18 am #203576
Artem TemosKeymasterWe don’t know if it is connected to the domain. Anyway, you need to ask WPML team for this since it doesn’t work with other themes as well.
June 17, 2020 at 10:17 am #204188
beshojParticipantHi there,
I contacted WPML and all the WPML issues now fixed!. Now, I think the theme issues left:
1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).
2- Facebook icon in header is not working in other pages (2.png).
3- Product’s labels are not working well. It is white colored and I could not show them (3.png).
June 17, 2020 at 12:22 pm #204249
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
July 8, 2020 at 11:23 am #209404
beshojParticipantHi there,
Sorry for the delay. I tried that but also nothing happened. Here is the Admin Access (Privacy Content)Best Regards
July 8, 2020 at 11:40 am #209412
Artem TemosKeymasterPlease, disable all external plugins first and send us screenshots to all issues so we can understand it better.
July 8, 2020 at 12:22 pm #209423
beshojParticipantI can’t know which plugins are required for ur theme. But, I tried to disable almost all plugins and the issues are still there.
1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).
2- Facebook icon in header is not working in other pages (2.png).
3- Product’s labels are not working well. It is white colored and I could not show them (3.png).
Attachments:
You must be logged in to view attached files.July 8, 2020 at 12:51 pm #209441
Artem TemosKeymasterYou can find our theme’s plugins list here https://xtemos.com/docs/woodmart/installation-process/#install-plugins
Please, disable all third party plugins.July 8, 2020 at 12:59 pm #209446
beshojParticipantI did it. The cart worked fine. But, the Badge & Facebook icon did not work. Please, check the images attached
Attachments:
You must be logged in to view attached files.July 8, 2020 at 1:07 pm #209452
Artem TemosKeymasterTry to add the following code snippet to the Custom CSS area in Theme Settings to change the out of stock label color
.product-label.out-of-stock { background-color: #000000; color: #ffffff; }
You need to update WPBakery page builder to the latest version. And we see that you have changed the CSS class for the facebook icon. Revert our theme’s original code.
July 8, 2020 at 1:14 pm #209453
beshojParticipant+ The badges are Fixed
+ I can’t update the WPBakery Page Builder because it came with the theme.
+ From where can I do the facebook revert?July 8, 2020 at 1:15 pm #209455
Artem TemosKeymasterTry to remove the plugin completely and install it from Appearance -> Install plugins.
If you don’t know how you or your developer customized the theme code, then you just need to replace all theme files with original downloaded from ThemeForest.
July 8, 2020 at 1:19 pm #209457
beshojParticipantWhat about the mini cart?. How can I know which plugin is causing that issue?
July 8, 2020 at 1:29 pm #209461
beshojParticipantI revert the facebook code. Now, it is working in all pages except the home page
++
What about the mini cart?. How can I know which plugin is causing that issue?
July 9, 2020 at 5:57 am #209581
Artem TemosKeymasterYou need to enable all plugins one by one to see which plugin causes this problem.
July 9, 2020 at 10:56 am #209673
beshojParticipantOK. I will do it.
What about the Facebook Icon issue?. It is not working in Home page and working in other pages.
July 9, 2020 at 11:13 am #209688
Artem TemosKeymasterCould you please disable all external plugins so we can check?
July 9, 2020 at 4:26 pm #209778
beshojParticipantHi there,
I have fixed the cart issue. I found the plugin that was causing the issue and removed it. But, I couldn’t find any plugin that causes the Facebook icon issue.July 10, 2020 at 6:02 am #209840
Artem TemosKeymasterKeep all plugins disabled so we can test this ourselves.
July 10, 2020 at 5:57 pm #210022
beshojParticipantYou can disable them. I give u the permission bro.
July 11, 2020 at 6:57 am #210086
Artem TemosKeymasterYou need to remove your custom code from Appearance -> Customize https://prnt.sc/tfrq53
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