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Products Item (Grid or carousel) showing non well formed links in WPML Language
- This topic has 15 replies, 2 voices, and was last updated 5 years, 4 months ago by
Artem Temos.
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June 17, 2020 at 6:53 am #204140
dreamfishParticipantWe are using basel with WPML as Multilanguage Setup (German and English).
When using the Products (Grid or carousel) item on the german page, the product-links (Anchors) on the frontpage are well formatted.
Example Link to the product:
https://xxx.xxx.de/item/uvs365-b6a90-fl-2/
Using the same item on the english page, the links are formatted with Ids:
Attachments:
You must be logged in to view attached files.June 17, 2020 at 7:26 am #204152
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?
Thank you in advance
June 22, 2020 at 2:22 pm #205409
dreamfishParticipantSee attached the credentials
June 22, 2020 at 2:50 pm #205417
Artem TemosKeymasterSorry, but you didn’t send the credentials.
June 22, 2020 at 2:52 pm #205418
dreamfishParticipantI posted it in the private content section 🙂
June 23, 2020 at 6:02 am #205556
Artem TemosKeymasterWe don’t see any information posted in the private content. Please, try to send your data one more time.
June 23, 2020 at 7:06 am #205576
dreamfishParticipantHello, can you see the private content now?
June 23, 2020 at 7:39 am #205593
Artem TemosKeymasterYes, we got it but the password seems to be wrong https://gyazo.com/8314a896d83becbbe90a8d185a221981
June 23, 2020 at 8:02 am #205603
dreamfishParticipantYou have to login via wp-admin, see Private content.
I double checked, the login is working. The maintenance-password will hide if your are logged in via wp-admin.
June 23, 2020 at 8:05 am #205605
Artem TemosKeymasterThank you. Now when we try to visit your English page we are being redirected to
****.de/en/inquiry/June 23, 2020 at 8:28 am #205615
dreamfishParticipantSee private content
June 23, 2020 at 8:39 am #205616
Artem TemosKeymasterThank you. Could you please temporarily disable all external plugins and switch to the parent theme?
June 23, 2020 at 8:46 am #205620
dreamfishParticipantOk, I switched the theme, and disabled most plugins. WPML and WooCommerce are essential plugins …
June 23, 2020 at 9:48 am #205653
Artem TemosKeymasterWe see that it is a problem with WPML itself. You can test it by your own. Just switch to default WordPress theme and display products using WooCommerce Products element for WPBakery page builder.
It has the same links structure. In this situation, you need to contact WPML’s team for help.June 23, 2020 at 1:10 pm #205738
dreamfishParticipantOk, thanks for your help so far!
June 23, 2020 at 1:11 pm #205741
Artem TemosKeymasterYou are welcome. Feel free to contact us if you will have any questions.
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