Products Item (Grid or carousel) showing non well formed links in WPML Language

We are using basel with WPML as Multilanguage Setup (German and English).

When using the Products (Grid or carousel) item on the german page, the product-links (Anchors) on the frontpage are well formatted.

Example Link to the product:

https://xxx.xxx.de/item/uvs365-b6a90-fl-2/

Using the same item on the english page, the links are formatted with Ids:

http://xxx.xxxx.de/en?p=12130

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

See attached the credentials

Sorry, but you didn’t send the credentials.

I posted it in the private content section 🙂

We don’t see any information posted in the private content. Please, try to send your data one more time.

Hello, can you see the private content now?

Yes, we got it but the password seems to be wrong https://gyazo.com/8314a896d83becbbe90a8d185a221981

You have to login via wp-admin, see Private content.

I double checked, the login is working. The maintenance-password will hide if your are logged in via wp-admin.

Thank you. Now when we try to visit your English page we are being redirected to ****.de/en/inquiry/

See private content

Thank you. Could you please temporarily disable all external plugins and switch to the parent theme?

Ok, I switched the theme, and disabled most plugins. WPML and WooCommerce are essential plugins …

We see that it is a problem with WPML itself. You can test it by your own. Just switch to default WordPress theme and display products using WooCommerce Products element for WPBakery page builder.
It has the same links structure. In this situation, you need to contact WPML’s team for help.

Ok, thanks for your help so far!

You are welcome. Feel free to contact us if you will have any questions.

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