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TAB disappear in mobile for some producst
- This topic has 12 replies, 2 voices, and was last updated 5 years, 9 months ago by
Elise Noromit.
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AuthorPosts
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July 5, 2020 at 2:48 pm #208745
roadlinkParticipantProduct tabs are now shown in some products when i check with mobile phone.
July 5, 2020 at 5:35 pm #208765
Elise NoromitMemberHello,
I see the tabs clearly: https://prnt.sc/tca4k7 What devise do you use? If you narrowing the browser, please reload the page.
Best Regards
July 5, 2020 at 6:52 pm #208771
roadlinkParticipantIt was because aysnc javascript plugin. Solved with below settings
July 5, 2020 at 9:30 pm #208781
Elise NoromitMemberThat is great. If you have any questions please feel free to contact us.
Best Regards
September 10, 2020 at 1:12 pm #225203
roadlinkParticipantHello,
I have this issue again.
I removed autoptimize and any kind of cache plugin.
But problem exist in all desktop browsers.
I open full windows, then try to shrink it in desktop pc.
In some point tabs are vanishing.Do you have any suggestion?
I have put few examples.
September 10, 2020 at 1:13 pm #225207
roadlinkParticipantbtw same problem happens in demo of theme.
https://woodmart.xtemos.com/shop/other/retail/accum-posuere-sodales/demo/retail/
September 10, 2020 at 2:17 pm #225226
Elise NoromitMemberHello,
Check the site on real mobile device and send the screen of the problem. https://prnt.sc/uez2t5
Best Regards
September 10, 2020 at 3:36 pm #225264
roadlinkParticipantI don’t have issue in mobile.
But if any user decides to narrow windows, all tabs gone.both my site and your demo sites.
I guess this is a bug.
Can you check?September 10, 2020 at 10:14 pm #225315
Elise NoromitMemberHello,
As soon as you narrow the window, reload the page and check.
Or check on a mobile device.
Best Regards
September 11, 2020 at 10:08 am #225435
roadlinkParticipantDear Elise,
Yes, after refresh the page tabs are viewable.
But this is not solution to this bug.I can’t keep telling all visitors to refresh the page.
Could you please raise this issue as a bug and fix it with first update?
You own demo sites have same issue.September 11, 2020 at 12:24 pm #225511
Elise NoromitMemberHello,
Please check the issue on real mobile devices. This is not the bug. When the page is uploaded on mobile it is uploaded correctly.
Best Regards
October 9, 2020 at 6:15 pm #232146
roadlinkParticipantThat is really weird reply.
Please show me any wordpress theme has this problem?
There is clearly a bug here, You don’t raise this to your developers but suggest refresh the page again.October 9, 2020 at 8:37 pm #232168
Elise NoromitMemberHello,
Our dev theme has been working on this issue and it will be improved in our nearest updates.
Best Regards
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