Home Forums WoodMart support forum TAB disappear in mobile for some producst

TAB disappear in mobile for some producst

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #208745

    roadlink
    Participant

    Product tabs are now shown in some products when i check with mobile phone.

    #208765

    Hello,

    I see the tabs clearly: https://prnt.sc/tca4k7 What devise do you use? If you narrowing the browser, please reload the page.

    Best Regards

    #208771

    roadlink
    Participant

    It was because aysnc javascript plugin. Solved with below settings

    https://prnt.sc/tcb6es

    #208781

    That is great. If you have any questions please feel free to contact us.

    Best Regards

    #225203

    roadlink
    Participant

    Hello,

    I have this issue again.

    I removed autoptimize and any kind of cache plugin.
    But problem exist in all desktop browsers.
    I open full windows, then try to shrink it in desktop pc.
    In some point tabs are vanishing.

    Do you have any suggestion?

    I have put few examples.

    #225207

    roadlink
    Participant
    #225226

    Hello,

    Check the site on real mobile device and send the screen of the problem. https://prnt.sc/uez2t5

    Best Regards

    #225264

    roadlink
    Participant

    I don’t have issue in mobile.
    But if any user decides to narrow windows, all tabs gone.

    both my site and your demo sites.

    I guess this is a bug.
    Can you check?

    #225315

    Hello,

    As soon as you narrow the window, reload the page and check.

    Or check on a mobile device.

    Best Regards

    #225435

    roadlink
    Participant

    Dear Elise,

    Yes, after refresh the page tabs are viewable.
    But this is not solution to this bug.

    I can’t keep telling all visitors to refresh the page.

    Could you please raise this issue as a bug and fix it with first update?
    You own demo sites have same issue.

    #225511

    Hello,

    Please check the issue on real mobile devices. This is not the bug. When the page is uploaded on mobile it is uploaded correctly.

    Best Regards

    #232146

    roadlink
    Participant

    That is really weird reply.
    Please show me any wordpress theme has this problem?
    There is clearly a bug here, You don’t raise this to your developers but suggest refresh the page again.

    #232168

    Hello,

    Our dev theme has been working on this issue and it will be improved in our nearest updates.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)