Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.
We have checked this the tracking on the Storefront theme it does not work either. It means that Elementor does not support Woocommerce shortcodes and our theme does not influence that.
Please check with the Woocommerce support.
Hi, it’s not working on your demo or the storefront theme. Please have your team check what’s going on.
Your guide: https://xtemos.com/docs/woodmart/faq-guides/order-tracking-form/
says to use the WP Bakery tracking form element. After adding element, creating a new order and using the tracking form – nothing appears. This is with all irrelevant plugins deactivated.
The track order page is the WP builder Woocommerce element which does not work on Elementor regardless of the theme. This is the issue of Woocommerce and Elementor, our theme does not influence that.
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