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Problemas de visualización de imagenes

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 27, 2020 at 7:14 pm #214663

    Cristian Gutierrez
    Participant

    Hola tengo un problema al momento de visualizar la imagen con zoom, cuando eso sucede se queda la imagen de fondo y eso molesta mucho la vista del producto, necesito una solución por favor. Adjunto imagen.

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    July 27, 2020 at 10:00 pm #214703

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access as well as product page URL with this problem to the private area

    Best Regards

    July 27, 2020 at 10:04 pm #214705

    Cristian Gutierrez
    Participant

    ok ahorita envio

    July 28, 2020 at 8:48 am #214780

    Elise Noromit
    Member

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    .zoomImg[src$=".png"],
.product-image-wrap {
  background-color: #FFF;
}

    Best Regards

    July 28, 2020 at 11:59 pm #214969

    Cristian Gutierrez
    Participant

    Ahora no se por que tengo este problema, desde que le envié las urls, los títulos están rotos. adjunto imagen.

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    July 29, 2020 at 6:54 am #215013

    Elise Noromit
    Member

    Hello,

    We have not changed anything on your site. We have just checked. If you have a backup, please restore the site from backup.

    If you have modified anything, try to remove this modification.

    Best Regards

    July 29, 2020 at 4:15 pm #215177

    Cristian Gutierrez
    Participant

    Tampoco hice ninguna modificación, no tengo idea de como solucionarlo, ayuda por favor.

    July 29, 2020 at 4:55 pm #215193

    Elise Noromit
    Member

    Hello,

    I do not see the problem now: https://prnt.sc/tqo8vg

    Please check and tell me how can I reproduce the problem.

    Best Regards

    July 29, 2020 at 4:56 pm #215195

    Cristian Gutierrez
    Participant

    Si lo acabo de solucionar, gracias. Pero de pronto puede ayudarme guiando como hacer las copias de seguridad que ya veo son muy importantes.

    July 29, 2020 at 9:41 pm #215239

    Elise Noromit
    Member

    Hello,

    As soon as the problem occurs do not touch anything and contact us, we shall check and suggest.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)