cart not loading elements

Hi,
Since the update to 8.10 I have a lot of issues that page is not loading correctly in Cart and Checkout.
I dont know what to do about it… It’s really a problem. Can you maybe give me a hint why this issue occurs?

This is really a big issue. It seems since the update to your latest theme, this issue is persistent. I played around with the caching settings, with PHP configs, but nothing helped.
I had to turn off caching completely. but this is not good for my server.
can you please help me? Why is this happening after the update of the theme?

I use LiteSpeed caching which works quite well and is suggested by my hoster. you will see the issue if you turn it on in the plugins.

[Luke Nielsen]

Hello,

Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

I await your response.

Best Regards,

• This reply was modified 1 year, 4 months ago by Luke Nielsen.

It seems to work with other Woo shop and theme. I have opened a ticket at LiteSpeed Plugin. I hope they can help.

Hello,

It looks like the access is limited now (I cannot access to the admin panel), could you please update the provided above access?

Kind Regards

Yes, sorry, it’s available again. the problem is very strange, it was only visible when LiteSpeed Plugin is active.
And now I have cleaned browser cache and it works now. but this is a real problem. because I dont know how many customers have this problem now, and I can not ask them to clean their browser cache….

Hello,

On my end everything works well on your website, so now just clear the server cache as well, and it should work well.

You can check it on other browsers via guest mode to be sure that everything is ok.

Kind Regards

Yes, it works because the Plugin is disabled.
What caching plugin do you recommend for this theme to work best?

Thx Anias

Hello,

We recommend using the WP Rocket cache plugin, here is our article on how to adjust it – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_4

Kind Regards

Ok, it seems this specific issue was solved by the LiteSpeed Support. we can close this ticket. thank you!

[Author]

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