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Problem with Sidebar Width

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 18, 2020 at 11:54 am #219518

    Lightform
    Participant

    Hello
    We are build a demo site for a potential client and we noticed that the filter sidebar is looking wrong ( it’s too narrow ).

    You can see the problem in the attached screenshot.

    Can you help us please?

    Kind Regards
    Stratos A.

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    August 18, 2020 at 1:08 pm #219540

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third party plugins, activate parent theme. Then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me with the permission to debug the issue then we will troubleshoot with theme plugins.

    Regard’s.
    Xtemos Studio.

    August 18, 2020 at 2:59 pm #219578

    Lightform
    Participant

    Hello again.

    We already did that but the problem remains.

    You can login and deactivate plugins if you need to do so.

    Kind Regards
    Stratos A.

    August 19, 2020 at 7:21 am #219684

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and tried to deactivate all the third party plugins but was unable to deactivate the displayed blank screen.

    Please deactivate all the third party plugins, activate parent theme and tell me then we will troubleshoot with theme plugins.

    Best Regards.

    August 19, 2020 at 7:21 am #219685

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and tried to deactivate all the third party plugins but was unable to deactivate the displayed blank screen.

    Please deactivate all the third party plugins, activate parent theme and tell me then we will troubleshoot with theme plugins.

    Best Regards.

    August 19, 2020 at 7:53 am #219696

    Lightform
    Participant

    Hello

    What do you mean by “displayed Blank Screen?” Can you provide a screenshot?

    Thanks

    August 19, 2020 at 10:26 am #219738

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have again logged into your website and fixed the issue now the sidebar is working absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/CWdjdCd

    Please clear cache and check back.

    Now you can reactivate the plugins that were previously activated.

    Regard’s.
    Xtemos Studio.

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Viewing 7 posts - 1 through 7 (of 7 total)