Home Forums WoodMart support forum Problem with Sidebar Width

Problem with Sidebar Width

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #219518

    Lightform
    Participant

    Hello
    We are build a demo site for a potential client and we noticed that the filter sidebar is looking wrong ( it’s too narrow ).

    You can see the problem in the attached screenshot.

    Can you help us please?

    Kind Regards
    Stratos A.

    Attachments:
    You must be logged in to view attached files.
    #219540

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third party plugins, activate parent theme. Then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me with the permission to debug the issue then we will troubleshoot with theme plugins.

    Regard’s.
    Xtemos Studio.

    #219578

    Lightform
    Participant

    Hello again.

    We already did that but the problem remains.

    You can login and deactivate plugins if you need to do so.

    Kind Regards
    Stratos A.

    #219684

    Hello,

    I have logged into your website and tried to deactivate all the third party plugins but was unable to deactivate the displayed blank screen.

    Please deactivate all the third party plugins, activate parent theme and tell me then we will troubleshoot with theme plugins.

    Best Regards.

    #219685

    Hello,

    I have logged into your website and tried to deactivate all the third party plugins but was unable to deactivate the displayed blank screen.

    Please deactivate all the third party plugins, activate parent theme and tell me then we will troubleshoot with theme plugins.

    Best Regards.

    #219696

    Lightform
    Participant

    Hello

    What do you mean by “displayed Blank Screen?” Can you provide a screenshot?

    Thanks

    #219738

    Hello,

    I have again logged into your website and fixed the issue now the sidebar is working absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/CWdjdCd

    Please clear cache and check back.

    Now you can reactivate the plugins that were previously activated.

    Regard’s.
    Xtemos Studio.

Viewing 7 posts - 1 through 7 (of 7 total)