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Error updating WPBakery Page Builder

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  • August 25, 2020 at 5:39 pm #221186

    irebolledomu
    Participant

    I have version 6.2.0 of WPBakery, the system suggests updating to version 6.3.0, but when trying to update I get the following error:

    “An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder.”

    Attached image of the error.

    Please your help.

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    August 25, 2020 at 5:56 pm #221189

    irebolledomu
    Participant

    Update Woodmart Core and now when trying to update WPBakery the error is different.

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    August 25, 2020 at 9:33 pm #221228

    Elise Noromit
    Member

    Hello,

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

    You can update the plugin in Appearance > Install plugins. If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.

    2. Deactivate and delete the current version.

    3. Upload the new version from your portfolio on this forum.

    4. Upload and install.

    Best Regards

    August 25, 2020 at 9:42 pm #221232

    irebolledomu
    Participant

    3. Upload the new version from your portfolio on this forum.

    I understand what you are telling me, but at this point I got lost. Please help how to do this.

    August 26, 2020 at 8:25 am #221322

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme, then update the plugin in Appearance > Install plugins.

    Best Regards

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