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Upgrade to 5.1 from 3.3

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  • September 2, 2020 at 12:37 pm #223053

    perchs
    Participant

    Hello, I have tried to ftp update the theme, but when I click preview nothing works (I get an error page saying there has been a critical error).
    Could you pls help out.

    Thanks /Rasmus

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    September 2, 2020 at 1:23 pm #223072

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area as well as FTP access. Make the full backup of your site.

    Best Regards

    September 2, 2020 at 1:49 pm #223084

    perchs
    Participant

    I have explained our setup and provided the all the info you’ve asked for below.
    Thanks

    September 2, 2020 at 2:34 pm #223100

    perchs
    Participant

    Another thing. After upgrading a lot of the styling is gone. Same with the footer?
    Do you have any idea why and how it can be retrieved?

    September 2, 2020 at 8:21 pm #223145

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access. You have provided the wrong access. Please restore your site from the backup. I will update it.

    Best Regards

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