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Upgrade to 5.1 from 3.3

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  • #223053

    perchs
    Participant

    Hello, I have tried to ftp update the theme, but when I click preview nothing works (I get an error page saying there has been a critical error).
    Could you pls help out.

    Thanks /Rasmus

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    #223072

    Hello,

    Please provide the site admin access to the private area as well as FTP access. Make the full backup of your site.

    Best Regards

    #223084

    perchs
    Participant

    I have explained our setup and provided the all the info you’ve asked for below.
    Thanks

    #223100

    perchs
    Participant

    Another thing. After upgrading a lot of the styling is gone. Same with the footer?
    Do you have any idea why and how it can be retrieved?

    #223145

    Hello,

    Please provide the site admin access. You have provided the wrong access. Please restore your site from the backup. I will update it.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)