Home › Forums › WoodMart support forum › Upgrade to 5.1 from 3.3 Upgrade to 5.1 from 3.3 This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago by Elise Noromit. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts September 2, 2020 at 12:37 pm #223053 perchsParticipant Hello, I have tried to ftp update the theme, but when I click preview nothing works (I get an error page saying there has been a critical error). Could you pls help out. Thanks /Rasmus Attachments:You must be logged in to view attached files. September 2, 2020 at 1:23 pm #223072 Elise NoromitMember Hello, Please provide the site admin access to the private area as well as FTP access. Make the full backup of your site. Best Regards September 2, 2020 at 1:49 pm #223084 perchsParticipant I have explained our setup and provided the all the info you’ve asked for below. Thanks September 2, 2020 at 2:34 pm #223100 perchsParticipant Another thing. After upgrading a lot of the styling is gone. Same with the footer? Do you have any idea why and how it can be retrieved? September 2, 2020 at 8:21 pm #223145 Elise NoromitMember Hello, Please provide the site admin access. You have provided the wrong access. Please restore your site from the backup. I will update it. Best Regards Author Posts Tagged: update Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to create new topics. Login / Register