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Theme reset automatically

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  • #224590

    dtommy79
    Participant

    Hi,
    I just had a similar problem: https://xtemos.com/forums/topic/the-template-configurations-were-reset-by-themselves/

    i saved theme settings and somehow all theme settings was deleted or reset to default. I just lost days of work. How can this happen?

    #224617

    Hello,

    Thank you very much for choosing our theme and for contacting us. We are sorry you have lost your settings. Please contact your host support perhaps they have something of automatic backups and you can restore all.

    The theme cannot reset by itself. You could press “Reset” by mistake. Please make the site backups from time to time and export theme settings in order to avoid such in the future.

    Best Regards

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