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Moved: Reply To: Moved: Reply To: button starts rotating and the “add new product” page doesn’t close

Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 17, 2020 at 10:14 am #226962

    aminji
    Participant

    Hi again,
    Thanks, it’s solved now.

    I faced another Issue. when vendors want to add a new product, after entering the product information and clicking on “Create Product” button the loader icon next to the button starts rotating and the “add new product” page doesn’t close. You know, when refreshing the vendor products page , you see the product in the list which is created, but the “add new product” page isn’t being closed. I’d sent an screenshot.

    September 17, 2020 at 12:22 pm #227003

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    November 27, 2020 at 10:50 pm #245490

    aminji
    Participant

    Hi there,
    I need to make the single product image sizes unified (all the same). as you can see in the private content link, since the image height is too high and some other products’ height is low. I need to unify the main image height and width. where and how can I do it please?
    regards

    November 28, 2020 at 10:51 am #245588

    Elise Noromit
    Member

    Hello,

    I have checked the product page and product grid, adding to the cart works properly. When you add a product to the cart, the shopping cart appears and you need to press X button to close the cart.

    Best Regards

    November 29, 2020 at 6:01 am #245753

    aminji
    Participant

    Hi,
    I think you’d made a mistake. you didn’t answer my question 🙂

    November 29, 2020 at 5:52 pm #245829

    Elise Noromit
    Member

    Hello,

    Sorry, you can find the instruction on how to configure the images in the product page and in the grid, here: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    December 1, 2020 at 4:34 pm #246627

    aminji
    Participant

    Hi
    Take a look at this product image :
    Sample Product
    Main Image Width is set to 600px, but neither it’s 600px nor it’s cropped in square!
    what’s the reason?

    December 2, 2020 at 9:47 am #246875

    Elise Noromit
    Member

    Hello,

    The cropping is applied only to the grid. In order to make the images of the equal size on the product page, you need to upload images with equal height.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)