Search By SKU doesnt work

Hello,

Thank you very much for choosing our theme and for contacting our support.

Please make sure you have enabled the option in the Theme Settings > Shop.

If you have enabled and the problem remains, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area.

If you cannot keep the site without the plugins confirm the permit for us to deactivate for the while of checking what may take up to 15 minutes.

Best Regards

Hello,

You can clone the site and move to a testing platform. Plugins checking takes 10 min max and I will activate, however search of the plugin which influences would take more time. The testing platform is the best not to test on live site.

Best Regards