Home › Forums › Basel support forum › Help with Header Icons – missing?

Help with Header Icons – missing?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 5, 2020 at 2:42 pm #231043

    dacostadesigns
    Participant

    I am trying to correct the header icons on my newly loaded theme. Instead of the eyeglass, cart, wishlist? I am only getting small rectangles. I have searched and found some data on “Header Builder” but it does not look like it is part of my backend. Is there a page to change adjust these in Basel? I do not not know how to change the code.

    October 5, 2020 at 9:57 pm #231085

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.

    Please and make sure that your site URL has been correctly inserted (HTTPS/HTTP) in the Dashboard > Settings > General

    Best Regards

    October 6, 2020 at 5:27 pm #231320

    dacostadesigns
    Participant

    Ok, I should have stated I am a bit of a novice. So save Theme settings and update files in CSS generator. I am not sure what you are talking about. Can you direct me please? Theme settings, I opened “Theme Ssttings” in the backend menu. I then selected “Save Options” from the bottom of the page. Is this correct? Also, I have the Basel Theme. I am not sure if I have the CSS Generator. I have only found topics with your other theme, along with Header Builder. Thanks!

    October 6, 2020 at 8:32 pm #231355

    Elise Noromit
    Member

    Hello,

    Sorry, please disregard the suggestion about CSS generator.
    Please provide your site admin access to the private area. I will check the URL settings. I cannot view your site at all now.

    Best Regards

    October 6, 2020 at 9:13 pm #231364

    dacostadesigns
    Participant

    Hello,
    Website is http://www.originaltestsite.com

    Thank you!

    October 7, 2020 at 6:50 am #231399

    Elise Noromit
    Member

    Hello,

    The problem is caused by SSL error https://prnt.sc/uujf0w Please contact your host support on solving the SSL error.

    Best Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)