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images are too big after installation

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • October 18, 2020 at 7:35 am #234107

    lands
    Participant

    hi, i just bought your theme.
    soon after installation images are too big in the categotries page and also in carousel.

    let me mention my images are not all the same size, but is there a way to solve it?

    October 18, 2020 at 11:58 am #234148

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    These are the demo images, please delete them all and upload your optimized images.

    Best Regards

    October 18, 2020 at 1:09 pm #234154

    lands
    Participant

    these are my images not demo images, did you watch the page?

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    October 18, 2020 at 1:13 pm #234157

    Elise Noromit
    Member

    Hello,

    You can crop or scale images, please find here the detailed instruction on how to do that: https://xtemos.com/docs/basel/image-size-in-a-product-grid/

    Best Regards

    October 18, 2020 at 1:22 pm #234160

    lands
    Participant

    thanks, i did try 230px and 300px width and neither worked for me. i cut them as square 1:1.

    maybe do you have any other solution? my site is expected to go live soon and i really need help with this.

    October 18, 2020 at 4:58 pm #234197

    Elise Noromit
    Member

    Hello,

    Your images are cropped now https://gyazo.com/791a596334a219fe338729c9c6812957

    Best Regards

    October 19, 2020 at 5:26 am #234291

    lands
    Participant

    yes they are cropped, but too big for the square in the grid. they don’t fit in the grid like before

    October 19, 2020 at 6:18 am #234308

    Elise Noromit
    Member

    Hello,

    You will have to upload images with a smaller size. Please provide the site access I will check the settings.

    Best Regards

    October 19, 2020 at 8:07 am #234346

    lands
    Participant

    thank you elise i really appreciate if you can solve it.
    below are details

    October 19, 2020 at 9:43 pm #234581

    Elise Noromit
    Member

    Hello,

    You can crop the images as per the instruction I have provided or upload appropriate size of images. There are no other solutions.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)