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Contact Form in Contact Page

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  • November 7, 2017 at 1:53 pm #23424

    eros
    Participant

    Hello,

    We like your template very much!

    It seems that the contact form from contact page is not working. It does not send the e-mails.
    Also, it is not reading the translationfile. But the translationfile is there ok 100% translated.

    Can you help me?

    Thanks!

    November 7, 2017 at 2:18 pm #23425

    Artem Temos
    Keymaster

    Hello,

    Contact forms are created with contact form 7 plugin and if you don’t get emails than it is some issue with your server or you didn’t set the email address correctly in the plugin settings.
    We suggest you to watch a video tutorial that should help you translate your website texts with a Loco Translate plugin correctly https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Regards

    November 7, 2017 at 3:20 pm #23430

    eros
    Participant

    I have already seen this video. Yet the Loco Translate does no translate the plug-in form in the page http://jp2.com.br/site/contato/ It seems like the template is not reading the .po file.
    Could you check please please?

    The e-mail is correct, but I will check with my ISP anyway.
    Tks

    November 7, 2017 at 3:37 pm #23433

    Artem Temos
    Keymaster

    PO file is not read by the theme at all. It is a WordPress functionality and don’t depend on the theme.
    And we can’t check it, always get 403 error when trying to access your website.

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Viewing 4 posts - 1 through 4 (of 4 total)