Home › Forums › Basel support forum › Banners are not showing
Banners are not showing
- This topic has 17 replies, 2 voices, and was last updated 4 years ago by Elise Noromit.
-
AuthorPosts
-
November 17, 2020 at 9:20 pm #242403
ahmedjehanzaibParticipantBanners of revolution slider and banners which are set on home page not showing. Can you please help me on that. Thanks
November 18, 2020 at 8:48 am #242504
Elise NoromitMemberHello,
Please check the credentials I cannot log in.
Best Regards
November 18, 2020 at 9:03 am #242512
ahmedjehanzaibParticipantCan you check it now.
November 18, 2020 at 12:49 pm #242595
Elise NoromitMemberHello,
Still cannot login.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
November 24, 2020 at 8:27 am #244111
ahmedjehanzaibParticipantHi
I tried to deactivate all the plugins but still i cannot able to show the banners. Can you please retry to login in the admin panel and check it on your side.
November 24, 2020 at 8:30 am #244112
ahmedjehanzaibParticipantcan you let me know how can i share the credentials because when i shared from private content it get updated because of the special characters i think. i donot know.
Thanks
November 24, 2020 at 8:58 am #244125
Elise NoromitMemberHello,
Just copy-paste the credentials into the private area. We know about these characters. It is ok.
Best Regards
November 24, 2020 at 9:54 am #244160
ahmedjehanzaibParticipantOk then i shared the credentials with the above message. Can you please take a look in to it. thanks
November 24, 2020 at 2:51 pm #244294
Elise NoromitMemberHello,
I cannot log in to your site when I try to view the home page I see 404 as well.
Best Regards
November 24, 2020 at 3:01 pm #244299
ahmedjehanzaibParticipantNovember 24, 2020 at 11:01 pm #244416
Elise NoromitMemberHello,
Please provide a temporary more simple password consisting of letters and figures.
I cannot log in.
Best Regards
November 25, 2020 at 5:31 am #244464
ahmedjehanzaibParticipantHi check it now.
Thanks
November 25, 2020 at 8:44 am #244547
ahmedjehanzaibParticipantHi
Can you now access the admin panel?
Thanks
November 25, 2020 at 10:24 am #244582
Elise NoromitMemberHello,
You have transferred your site and did not change the URL correctly: https://prnt.sc/vpq2lq
Please contact your host support to change the domain correctly.
Best Regards
November 25, 2020 at 10:32 am #244585
ahmedjehanzaibParticipantOkay. i will check but these are related to fonts. But why banners are not showing. Also It was not showing in the previous domain.
November 25, 2020 at 2:37 pm #244725
Elise NoromitMemberHello,
The banners are not shown to the same reason. Images go from different domains.
Best Regards
November 25, 2020 at 2:39 pm #244726
ahmedjehanzaibParticipantCan you tell me where i can update these urls?
November 25, 2020 at 7:13 pm #244779
Elise NoromitMemberHello,
Please contact your host support, they are changed in the Database.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register