Home Forums Basel – Premium Template Banners are not showing

This topic contains 17 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 14 hours, 20 minutes ago.

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #242403

    ahmedjehanzaib
    Customer

    Banners of revolution slider and banners which are set on home page not showing. Can you please help me on that. Thanks

    Private Content Hidden
    #242504

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    #242512

    ahmedjehanzaib
    Customer

    Can you check it now.

    Private Content Hidden
    #242595

    Hello,

    Still cannot login.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #244111

    ahmedjehanzaib
    Customer

    Hi

    I tried to deactivate all the plugins but still i cannot able to show the banners. Can you please retry to login in the admin panel and check it on your side.

    Private Content Hidden
    #244112

    ahmedjehanzaib
    Customer

    can you let me know how can i share the credentials because when i shared from private content it get updated because of the special characters i think. i donot know.

    Thanks

    Private Content Hidden
    #244125

    Hello,

    Just copy-paste the credentials into the private area. We know about these characters. It is ok.

    Best Regards

    #244160

    ahmedjehanzaib
    Customer

    Ok then i shared the credentials with the above message. Can you please take a look in to it. thanks

    #244294

    Hello,

    I cannot log in to your site when I try to view the home page I see 404 as well.

    Best Regards

    #244299

    ahmedjehanzaib
    Customer

    Hi

    Webiste url is: https://shamjazzy.com/

    Check it now

    Private Content Hidden
    #244416

    Hello,

    Please provide a temporary more simple password consisting of letters and figures.

    I cannot log in.

    Best Regards

    #244464

    ahmedjehanzaib
    Customer

    Hi check it now.

    Thanks

    • This reply was modified 23 hours, 26 minutes ago by Elise Noromit Elise Noromit.
    #244547

    ahmedjehanzaib
    Customer

    Hi

    Can you now access the admin panel?

    Thanks

    #244582

    Hello,

    You have transferred your site and did not change the URL correctly: https://prnt.sc/vpq2lq

    Please contact your host support to change the domain correctly.

    Best Regards

    #244585

    ahmedjehanzaib
    Customer

    Okay. i will check but these are related to fonts. But why banners are not showing. Also It was not showing in the previous domain.

    #244725

    Hello,

    The banners are not shown to the same reason. Images go from different domains.

    Best Regards

    #244726

    ahmedjehanzaib
    Customer

    Can you tell me where i can update these urls?

    #244779

    Hello,

    Please contact your host support, they are changed in the Database.

    Best Regards

Viewing 18 posts - 1 through 18 (of 18 total)

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