Remove Image Placeholder in Woocommerce Catalog Pages

This topic has 9 replies, 2 voices, and was last updated 3 years, 11 months ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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December 1, 2020 at 9:31 am #246429

Mackie
Participant

Hi, I’m using the Product Video for Woocommerce plugin and I’m having a small issue with the catalog page.

This is the actual video and this is working fine (Refer Link 1).
There is a section where the video is uploaded in the product page: https://prnt.sc/vtfz5r
In the catalog page instead of playing the video it shows the blank place holder (Refer Link 2). When I asked the plugin support they mentioned that Woodmart is overriding the default woocommerce functionality which is causing this issue.

Can you please help me sort this one? Thanks!

December 1, 2020 at 3:40 pm #246599
Elise Noromit
Member
Hello,

Please try this snippet:
```
add_action( 'init', function() {
	add_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );
	remove_action( 'woocommerce_before_shop_loop_item_title', 'woodmart_template_loop_product_thumbnail', 10 );
}, 1100 );
```
Add this code to the functions.php of the child theme.

Best Regards
December 2, 2020 at 3:24 am #246779

Mackie
Participant

Worked like a charm! Thanks a lot

December 2, 2020 at 10:06 am #246886

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards

December 5, 2020 at 8:06 am #248039

Mackie
Participant

https://prnt.sc/vw8hhy

These thumbnails are also not adding for some reason,

https://prnt.sc/vw8hwo

It’s plain and blank

December 5, 2020 at 12:19 pm #248086

Elise Noromit
Member

Hello,

Please describe your actions what you do step by step and what result you expect.

Best Regards

December 5, 2020 at 2:17 pm #248108

Mackie
Participant

Okay so I use a plugin called Product video for Woocommerce, I basically sell custom made videos. I created a new product and I added the product video it all works fine. I want to add the product gallery now which are nothing but videos in different aspect ratios. Normally I created the video gallery inside the Product Video for Woocommerce plugin and I linked it to the product. The gallery doesn’t show up. When I raised the ticket with the plugin vendor they mentioned that the theme is using some custom layout which is not allowing the gallery to show.

Attached Screenshots Below

December 5, 2020 at 8:06 pm #248167

Elise Noromit
Member

Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Best Regards

December 6, 2020 at 12:10 pm #248260

Mackie
Participant

It seems to be working fine on the StoreFront theme. No idea why it does not work on the Woodmart theme.

December 6, 2020 at 5:59 pm #248345

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area. I will check with the dev theme if we can do anything. Meanwhile, contact the plugin support to find our what they would suggest?

Best Regards
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