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Unable to update theme

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  • December 4, 2020 at 4:09 pm #247880

    Vidhisinghal
    Participant

    Hello Team,

    I’m Unable to update my Woodmart Theme. Please find attached a Screenshot.

    Best

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    December 4, 2020 at 7:04 pm #247926

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide site admin access FTP access to the private area. Make the full backup of the site.

    Best Regards

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