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Update Failed

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  • December 8, 2020 at 10:39 am #248840

    momin_braintech
    Participant

    Why the theme update failed? Show the error message below:

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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    December 8, 2020 at 11:41 am #248862

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Follow the following steps:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP

    Read our detailed documentation for further help: https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide admin panel login and FTP access to the private area.

    Best Regards.

    December 10, 2020 at 12:26 pm #249589

    momin_braintech
    Participant

    Its worked and updated. Thanks

    December 10, 2020 at 12:55 pm #249603

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome :-)

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

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