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Can't set up video post

Viewing 22 posts - 1 through 22 (of 22 total)
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  • December 14, 2020 at 10:12 am #250784

    wealthsuccesscorp
    Participant

    Hi,

    1 I tried to made a video post. I selected video as Post format. However, I didn’t see any place to post the video link. That’s why I couldn’t create a video post.

    https://www.advanmart.com/de-thi-starters-doc-va-viet-nang-cao

    2 Can I use both Elementor and WPBakery Page builder at the same time or I only can use just one of them?

    3 Is there any way that I can download all the images like the demo templates? I am new to WordPress and Woodmart theme. So it is hard to figure things out without getting everything set up like the demo first.

    4 Which cache plugin works best with your theme? I saw some default settings on your theme like Lazy load and preloading. If I selected those functions from the default of the theme, do I need to select those functions from some other cache plugins again. Or they may interfere with each other and bring bad results?

    5 Is your theme compatible with WCFM to create a multivendor site?

    December 14, 2020 at 1:01 pm #250835

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

    1) Please provide me with some relevant screenshots of which video post you are trying to create to check it myself and help you out accordingly.

    2) Sorry but you cannot use both the page builder at the same time you can use only one at a time.

    3) The images are not included with the demo import because of the copyright issues that’s why they are not added. If you want to use it then you can download it from our demo site and use at your own risk.

    4) You can read the following article then you can choose the cache plugin that suits your requirements:
    https://www.wpbeginner.com/plugins/best-wordpress-caching-plugins/

    5) Our theme is compatible with the Dokan multivendor plugin.

    Regards.
    Xtemos Studios.

    December 14, 2020 at 1:43 pm #250863

    wealthsuccesscorp
    Participant

    Hi,

    Thanks a lot for your quick response.

    1 You can check this link to see the type of Youtube file which I often post on my blogs.

    https://www.blog.wealthsuccess.edu.vn/luyen-thi-starters-de-thi-nghe

    Or you can check the screenshots here:
    https://ibb.co/Hrt9Y1K
    https://ibb.co/TrM3NZY

    and from my new site, https://www.advanmart.com/de-thi-starters-doc-va-viet-nang-cao. I don’t know where to add the Youtube link.

    3 I downloaded the theme and import the default templates. But all of the images are blurry. I know there is a copyright issue. I don’t plan to use them for long. Just want to use them while developing the site. Then I will remove them all. Right now, it is very hard when working with all of the empty images all the time. I want to compare the template on my site and the demo all the time to see whether I’ve got it right or not. So how can I have all of the demo images work well as from your demos?

    4 OK. It seems like WP-Rocket cache plugin works best with your theme. My question is since you have some very similar functions as WP-Rocket such as Lazy Load, preload, combine JS, etc, I wonder which one I should use. Should I use that function from your theme or should I use those from WP-Rocket? Which one will give the best performance for my site?

    5 OK, your theme is compatible with Dokan multivendor. How about WCFM multivendor and its add-on plugins? Dokan is quite expensive for me. So I plan to use WCFM instead. Does it work well with your theme?

    December 15, 2020 at 6:49 am #251032

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    1) You can use the video player element to add a video to the blog.

    Screenshot for Clarification: https://ibb.co/6r2Mr5k

    2) You can download and use the images and add them to your website manually because there is no automated way for that.

    3) The performance features of our theme work fine. You can use the theme features or from the Wp-Rocket as per your satisfaction.

    4) Yes, our theme is fully compatible with WCFM plugin as well. If you have any problems with the plugin, you need to contact plugin developers since it is out of our theme support scope.

    Best Regards.

    December 15, 2020 at 9:36 am #251069

    wealthsuccesscorp
    Participant

    Hi,

    2, 3, 4: OK

    1
    1.1. Is the video element you are talking about located here? elementor –> basic –> video?
    Check: https://ibb.co/nrNp9sG

    1.2. How to remove the Featured image which stays above the video?
    Check: https://ibb.co/yWyJKhK
    Link: https://www.advanmart.com/de-thi-starters-doc-va-viet-nang-cao

    1.3. What is the difference between post formats? For instance, when I set the post format to video instead of standard, I couldn’t recognize any difference between those 2? So what is the purpose of different post formats there?
    Check:
    https://ibb.co/SVT8Lds
    https://ibb.co/Gv4TJG9 (normally, a video post format should show the video player icon on the thumbnail to distinguish itself from the standard one or the rest. But I didn’t see it here)
    Link: https://www.advanmart.com

    December 15, 2020 at 10:41 am #251107

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) To remove the image please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .post-single-page.has-post-thumbnail .article-inner>.entry-header {
	display: none;
}

    2) You can read the following article for the posts formats of WordPress posts:
    https://www.wpbeginner.com/glossary/post-formats/

    Regards.
    Xtemos Studios.

    December 15, 2020 at 12:27 pm #251140

    wealthsuccesscorp
    Participant

    Hi,

    Thanks a lot for your quick response. Your theme is very beautiful and I love it.

    1 When I added that code, all of the featured images on all my posts disappeared. That’s not what I wanted. I just want to disable the featured image for the video format post. How can I do that?
    On some other themes, I just simply choose Video post format, then they will give the option to disable the featured image on that particular post, do you have that function too? It would be easier to handle.

    2 I read that article. I kind of understand how to use different types of post format. Regularly, on some other themes which I am using, when I choose video post format, that post will be marked with a video player icon to distinguish it from the standard post. Do you offer that kind of function too?

    3.1 How can I add the background image on the Blog page like the demo?

    3.2 How to change the background color of the top line?

    For 3.1, 3.2, check: https://ibb.co/SwhLRD4
    Link: https://www.advanmart.com/blog

    December 15, 2020 at 1:09 pm #251157

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) Please replace the previous with the following in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .post_format-post-format-video .post-single-page.has-post-thumbnail .article-inner>.entry-header {
    display: none;
}

    2) Sorry but this option doesn’t work for our theme

    3)To change the top bar background color please Go to Woodmart >> Header >> Builder Edit Header.

    Screenshot for Clarification: https://prnt.sc/w36olh

    To change the page title image you need to edit the blog page and set the image for page title.

    Screenshot for Clarification: https://ibb.co/942fBXC

    Best Regards.

    December 16, 2020 at 12:36 pm #251428

    wealthsuccesscorp
    Participant

    Hi,

    1 I added your code to Global Cusom CSS. But the image was still there.

    Check: https://ibb.co/2KqHcGW

    Link: https://www.advanmart.com/de-thi-starters-doc-va-viet-nang-cao

    2 What is the difference if I activate different child themes? I am using the default child theme at the moment. How about the other demo child theme? If I activate them, will they bring more extra functions, pages, etc? Or the only thing different is the home page?

    December 16, 2020 at 1:08 pm #251438

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please replace the previous Custom CSS with the following then clear cache and check back.

    .format-video .article-inner>.entry-header {
	display: none;
}

    2) Sorry but you cannot activate more than one child theme at a time this is the default behavior of WordPress.

    Regards.
    Xtemos Studios.

    December 16, 2020 at 1:30 pm #251442

    wealthsuccesscorp
    Participant

    Hi,

    1 I tried the code. It helped to remove the image from my main video post. But it also removed the image from the thumbnail of that video post too.

    Check: https://ibb.co/0mNJj0N
    Link: https://www.advanmart.com/starters-test-2-doc-va-viet-phan-2

    2 I didn’t want to activate 2 child themes at the same time. I just want to know which child theme has more functions and useful pages. After importing the default child theme, I saw around 127 pages on my dashboard’s pages. And that includes the home pages from other child themes too. Does that mean I only need to import the default child theme and then I have all pages and functions from all demos?

    December 17, 2020 at 5:56 am #251627

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I saw the screenshot you attached. Please provide admin panel login details of the website to check it myself and help you out accordingly.

    2) Those are not the child themes, those are the demo layouts. So when you import the demo all the demo pages and layouts are imported as the base version. Then if you select from the demo layouts the demo pages will be set accordingly this is how it works.

    Best Regards.

    December 17, 2020 at 6:02 am #251628

    wealthsuccesscorp
    Participant

    Hi,

    1 Please check my login detailed below

    2 OK

    December 17, 2020 at 8:13 am #251670

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. I have removed the thumbnail image from the single post page and the image is displaying on the thumbnails.

    Screenshot for Clarification: https://prnt.sc/w4il52

    Best Regards.

    December 17, 2020 at 8:59 am #251691

    wealthsuccesscorp
    Participant

    Hi,

    1 Yes, the issue was fixed on the home page. But there appeared another one. If you open that video post and scroll down, you will see the related posts with no image at all.

    Check: https://ibb.co/4pj5tNf
    Link: https://www.advanmart.com/de-thi-starters-doc-va-viet-nang-cao

    2 I am working on the Contact Us 2 page. I wanted to change the icon from the contact information form. However, when I replaced the default icons with png images, it became blurry even though I used a bigger size, 64×64 px than the default, 30×30 px.

    Check: https://ibb.co/HhZDvjj
    Link: https://www.advanmart.com/wp-admin/post.php?post=317&action=elementor#

    I thought it may be better if I used svg file instead of png. However, it was not allowed to upload svg file. How can I fix this?

    Check: https://ibb.co/fDnvqSM

    December 17, 2020 at 10:35 am #251722

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    1)Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .blog-post-loop .entry-header {
	display: block !important;
}

    2) Please make sure that you have installed the safe SVG plugin that is one of the recommended plugins then clear cache and check back.

    Regards.
    Xtemos Studios.

    December 17, 2020 at 12:22 pm #251762

    wealthsuccesscorp
    Participant

    Hi,

    1 I tried the code, but it didn’t work. Now all of the images appear including the one used for the video post.

    2 Yes, I installed the safe SVG plugin right from the beginning when I import the demo. Everything is there. But now I can’t upload any SVG file. There was a warning like you saw from the image.

    December 17, 2020 at 1:14 pm #251785

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) Your issue has been resolved please clear cache and check back.

    2) Please try changing the file you are trying to upload then clear the cache and check back. If the problem still continues then deactivate all the third party plugins and tell me when we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    December 19, 2020 at 4:30 pm #252401

    wealthsuccesscorp
    Participant

    Hi,

    Thanks a lot for your help.

    1 DONE

    2 I can use SVG files now, but it is not running smoothly all the time.

    This is the testing process.

    2.1. First, I couldn’t upload the SVG files the way I uploaded the other images. If I upload the SVG files directly from the place I want to add image, there will appear a warning “SVG file is not allowed for security reasons”.
    Check: https://ibb.co/bFtX81d
    Link: https://www.advanmart.com/wp-admin/post.php?post=317&action=elementor

    2.2. The only way I could upload SVG files was to upload by going to Dashboard –> Media
    Check:
    https://ibb.co/hZntXqY (I)
    https://ibb.co/zPXLgDT (II)
    Link: https://www.advanmart.com/wp-admin/upload.php

    2.3. I tried to replace the default icon from Contact Us Popup with the new SVG files. Then when I refreshed the page, there was a long warning.

    Check:
    https://ibb.co/jT1Pbv5
    https://ibb.co/L1QgtYY

    I tried to refresh the page several times but I still saw that warning page. I had to close that page and re-opened it. Then everything looks good.

    That means there is still something wrong with using SVG files. Need to fix it.

    3 On some pages, the “Back to Top” button overlaps with some other button like SAVE on the Store-Manager page of WCFM. How to remove or change the location of the “Back to Top” button on some specific pages.
    Check: https://ibb.co/KskQ2gT
    Link: https://www.advanmart.com/store-manager/capability

    December 21, 2020 at 7:49 am #252653

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    2. This issue was solved by disabling the proxy in Cloudflare while installing SSL through Cloudways and Cloudflare (flexible), this can be re-enabled after the SSL is active, but otherwise, it will affect the SSL installation.

    I also added openssl.cafile = “/etc/ssl/certs/cacert.pem” to php.ini.

    I am not sure which one made it work, but it’s working now. Thanks for all the support!

    Related threads:
    https://xtemos.com/forums/topic/svg-icon-doesnt-show-up-in-infobox/
    https://www.cloudways.com/blog/how-to-install-Cloudflare-cdn-wordpress/

    3. To disable the scroll to top button, you should use the below custom CSS code with page id class liek this:

    .page-id-57 .scrollToTop {
    display: none;
}

    You can get the page ID from the page URL: http://prnt.sc/w6z2o1

    Best Regards.

    December 24, 2020 at 3:29 am #253427

    wealthsuccesscorp
    Participant

    Hi,

    Thanks a lot for your support.

    Unfortunately, SVG didn’t work as expected. The issue is still there. I could only upload SVG files through media. I will show you a video.

    Since this post is too long, I will open another one and add a few more issues. Hopefully, you can help me out.

    December 24, 2020 at 5:57 am #253441

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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