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Full-Width not displaying on all pages
- This topic has 7 replies, 2 voices, and was last updated 4 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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December 15, 2020 at 12:31 am #251007
AGSParticipantRecently purchased and updated to the latest version of Basel and the updated removed all our full-width pages.
December 15, 2020 at 3:46 pm #251192
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
I do hope you have made the full backup of your site, you could update the theme incorrectly. Please restore the site and provide login details into the private area I will update.
Best Regards
December 16, 2020 at 8:43 pm #251534
AGSParticipantI am hoping you can get this figured out prior to us loading the site into the main live site.
December 17, 2020 at 10:14 am #251708
Elise NoromitMemberHello,
I do not see full width on the current theme version: https://gyazo.com/9734852ddf9032c51ba117410c8beabb
I have updated the theme, and it is the same after the update: https://gyazo.com/e042f41a4752e6a451e4da093e6de1ab
Please check
Best Regards
December 17, 2020 at 4:45 pm #251852
AGSParticipantThat is what I am getting. Why is’t still not showing full width after your upload? The previous version of Basel, all pages including product pages can be full width.
December 17, 2020 at 9:44 pm #251896
Elise NoromitMemberHello,
Please try to enable Content full width in the Theme Settings > General layout https://prnt.sc/w4ydra
Best Regards
December 17, 2020 at 10:02 pm #251905
AGSParticipantYes. I changed it to Content Full Width in Theme Settings> General Layout and still not working. When you do it from your end, does it work? If it does, can you share it working on the product page?
Attachments:
You must be logged in to view attached files.December 18, 2020 at 4:29 pm #252185
Elise NoromitMemberHello,
I am checking the Theme settings > General layout https://prnt.sc/w5ifnj
Please set “content full width” deactivate all the plugins not related to the theme and switch the parent theme, check the issue.
Best Regards
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