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Unable to add product tag

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  • #251615

    sprasanna07
    Participant

    I’m using Woodmart theme and Elementor pro for editing the page. In my woocommerce I have 100+ products tag.

    Now Planning to Create a landing page to display first four products having particular product tag using [XTEMOS] element – product (Grid or Carousel).

    I added [XTEMOS] element “Product (Grid or Carousel)” and Selected Data Source as “All Products” but when i entered product tags in “Categories or tags”, it is displaying “No results found”.

    Reference : https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

    Categories or tags – option to display products from one or more categories or from one or more tags. You can choose to display products either by category/categories or by tag/tags but not both. At the same time, you can set a category and featured products. In this case, the featured product from the selected category will be shown;

    Issue : Unable to add product tags. product tag or categories are not getting displayed in drop down. instead its return “No results found”

    #251791

    Hello,

    Please provide your site admin access to the private area. I will check the settigns.

    Best Regards

    #251891

    sprasanna07
    Participant

    Thank you for your reply

    #252069

    Hello,

    Please provide FTP access to the private area.

    Best Regards

    #252297

    sprasanna07
    Participant

    Thank you

    #252549

    sprasanna07
    Participant

    Could you please help us to resolve the issue as soon as possible

    #252666

    Hello,

    Sorry for the delay.

    The problem was caused by one incorrect attribute slug: average-battery-standby-life- we have replaced it for average-battery-standby now it works, please check.

    Best Regard s

    #252938

    sprasanna07
    Participant

    Appreciating your detail reply. Thanks a lot team. Its working fine now.

    #253006

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)